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Teri Lanza

Teri Lanza
Editorial Director


Self-Storage Design Is Community Outreach in Disguise

The cold, gray self-storage facility designs of the past are increasingly giving way to pleasing concepts that offer a multitude of space options and customer amenities. Guest blogger Molly Bilker says operators who take the time to embrace the aesthetics of their surroundings and incorporate those elements into their facilities are performing community outreach in disguise.
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No Tricks, Just Educational Treats in the Inside Self-Storage Store

The best houses to visit on Halloween are those that offer the most delicious stuff. We approach our offerings in the ISS Store in much the same manner, striving to bring quality educational products to satisfy your cravings. The beauty of the store is it’s always open, so you don’t have to wait until the kids have stopped ringing the doorbell on Oct. 31 to indulge yourself.
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Taking a Global Self-Storage Excursion, In Person or Via Printed Page

If you're interested in the global self-storage industry, with an eye bent toward owning, operating or building facilities in mushrooming markets outside the U.S., then this autumn holds a cornucopia of opportunity for you. Learn about the educational and business-centric events taking place around the world in the next several weeks, as well a free new publication that will give you international insight from the comfort of your own desktop or mobile device.
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Cultivate Potential to Grow Your Self-Storage Business

Trying to reach your business or athletic potential can be an arduous, incremental process, but the experience should be associated with opportunity, not negativity. Potential is a latent seed that requires cultivation and nurturing. If nearly every self-storage operation has potential, how do you go about fulfilling it? ...
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Dread Reduction: Online Auctions Ease the Self-Storage Lien Burden

For most self-storage operators, going through the lien process on a delinquent unit is a burdensome, unrewarding endeavor. Guest blogger Justin Jones used to circle auction day on his calendar with dread, so he decided to experiment with an online auction. If you’re on the fence about pursuing the online route, you’ll want to read this detailed account and assessment.
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Prodding and Planning: Time for Your Self-Storage Operation's Annual Checkup and Budget

Self-storage operators everywhere are entering their 2014 planning and budget season. This process is critical, and it goes hand in hand with the annual business checkup, which allows you to pinpoint areas of problem performance and get your revenue goals back on track. Get your facility ready for its annual prod! Here are some tools to help guide the exam and create a checklist of items to evaluate.
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The Health of Your Self-Storage Facility Relies on Economic Occupancy

A common mistake some self-storage owners and managers make regarding the health of their facilities is relying too heavily on physical occupancy. Guest blogger Carol Mixon-Krendl, owner of SkilCheck Inc., says unit occupancy rates can be misleading and that a better way to maximize the health of a self-storage property is by understanding its economic occupancy.
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