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Teri Lanza

Teri Lanza
Editorial Director


Auction Honesty: Be Upfront and Educate Customers

The recent TV-auction-frenzy-sensationalism in the self-storage industry has blown up like an allergic reaction to peanuts. But companies like LifeStorage are being proactive to educate customers and avoid the misinformation fallout.
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Primer on Social Groups on Self-Storage Talk

The Social Groups section of Self-Storage Talk is steadily growing, but several users have asked me to create a basic primer on how to use this portion of the site because it's a little different from the main forum.
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Self-Storage Talk Nearing 4,000 Members: When Will It Happen?

Another milestone is on the horizon for Self-Storage Talk, the official online forum for Inside Self-Storage. With fewer than 100 new members necessary to push the forum to the 4,000 mark, the community is having fun guessing when the momentous occasion will occur.
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Lien-Process Precision: Not a Joke

The case of Low v. Penn Self-Storage, recently highlighted in a blog for Lawyers USA, tells the story of yet another verdict against a storage operator for errors made during the lien-sale process. Don’t let this be you; get serious about your sales.
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Grocery Store Shooting Sparks Self-Storage Talk Discussion

Read what the members of Self-Storage Talk are saying about Saturday's shooting at a grocery store in Tucson, Ariz., and their thoughts on a manager's access to a gun while on duty.
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Self-Storage Talk's Three New Year's Resolutions

Self-Storage Talk is coming off it's best year ever. But that doesn't mean there isn't room for improvement.
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Five ISS Greats to Anticipate in 2011

This past year was eventful and productive for those of us here at Inside Self-Storage, but now it's time to forge into 2011 with goals for serving our audience and the industry we love so well. Here are a few things you can look forward to in the months ahead.
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