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Teri Lanza

Teri Lanza
Editorial Director


No More Floating Along: Disaster Planning in Self-Storage

Hurricane Irene flounced through the East Coast this past week, and though this Category 1 event could have done greater damage, it’s reminded self-storage operators in many areas of two things: the importance of emergency preparedness, and the role compassion plays in the process.
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Hurricane Irene Affects Industry? Members Check In on Self-Storage Talk

Seldom does a hurricane affect such a large swath of people. Wherever there are lots of people, there are usually lots of self-storage facilities, too, and those of us who live anywhere but the East Coast are probably concerned for our industry mates: Did they make it through the storm unscathed? Did they evacuate? Were there any damages to their homes or facilities? When incidents of this magnitude occur, a great online gathering place is Self-Storage Talk, the industry's largest online community.
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Self-Storage Talk Member Asks What You Would You Do Differently in Building Process

In terms of planning, designing and building self-storage facilities, everyone can learn from mistakes—their own or someone else's. It's this thinking that inspired Self-Storage Talk member Steve Hajewski to ask the question, "What would you do differently?" ...
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Awake Your Money-Makers: Add-On Sales for Self-Storage

When it comes to fortifying your self-storage facility's bottom line, you can cut costs, create more income or both; but it’s important to remember there’s a lot more to revenue than collecting rent. Add-on products and services can be murky water for facility operators, many of who never delve any deeper than the sale of packing and moving supplies. But ancillaries offer significant potential for customer interaction, satisfaction and conversion in addition to providing a profit opportunity.
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Self-Storage Talk Poll Asks How Many Hours a Day You're Actually Working

It's a dirty little secret of most jobs: There are times when you aren't that busy and you're just killing time. In some careers, these moments never happen, but for those who spend at least half of their time behind a desk in front of a computer, there are slow days.
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Stock Market Plunges Again: Industry Turns to Self-Storage Talk to Discuss Effects

Last week's 500-point-drop in the Dow Jones Industrial Average preceded an even bigger 635-point drop to kick off this week, with Standard & Poor's downgrade of the U.S. government's credit rating to AA status sandwiched in the middle. Naturally, everyone is worried about the economy, even those in self-storage.
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Self-Storage and the Stock-Market See-Saw: Will Our Industry Be Affected?

The Down Jones Industrial Average plummeted 513 points yesterday in the worst stock sell-off since October 2008. Pundits cite fear over the U.S. economy and the European debt crisis as underlying factors. Are we staring down the barrel of another recession? And what, if anything, does the stock-market volatility mean for publicly traded self-storage companies and the industry as a whole? ...
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