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Teri Lanza

Teri Lanza
Editorial Director


A Self-Storage REIT Touts Tech Prowess, Managers Champion the Human Element

Is technology the self-storage game-changer Extra Space President Spencer Kirk professed it to be in a recent interview? Feedback from members of the Self-Storage Talk online community champions the human element over technological drivers.
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Self-Storage Newbie Finds the Right Fit for Her Stuff

The self-storage facility I chose not only has the amenities I need, it has many more features I never considered—all of which I learned from the staff, who asked questions in addition to answering my questions. Thorough and thoughtful help for this self-storage newbie made all the difference in finding the right fit for my storage needs.
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Top Self-Storage Operators, Free Resources and Being Remarkable

In 2012, being a remarkable self-storage operator—in the eyes of customers and peers—is a much taller order than in the past. Technology tools, the Internet and market saturation have completely altered the industry landscape. Check out some free downloadable publications that will help you differentiate your business, and get a glimpse at the newly released 2012 Top-Operators List.
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Creating Business Solutions Through Facility Renovation

This weekend I'm working to save some of my cat's nine lives by renovating a loft railing that's lead to feline falls. In addition to greater safety, the refurbishment will create a more pleasing appearance with the addition of decorative fixtures. In self-storage, a facility-upgrade project can create curb appeal, a more secure environment and a more robust business. This free downloadable resource will show you how.
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Self-Storage Performance Data at the Ready, Just Grab and Go

For those in the market to buy a self-storage facility or develop a new property, you must combine an informed shopping experience with reliable market intelligence. That’s a lot of brain work. Fortunately, there are some really smart people constantly gathering data on industry trends and performance and compiling it into reports so you don’t have to do all the legwork.
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Self-Storage Talk Changes Leadership as JCarlisle Moves On, TonyISS Moves In

In true "inverted pyramid" journalism style, I'll get right to the point: I'm moving on from my role as Self-Storage Talk community manager to attend graduate school full-time. It's a hard decision, but it's time for me to dive into something new. The good news is I'm passing the torch to someone whom I'm confident will be a tremendous forum leader.
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Habla Self-Storage? Industry Operators and Vendors Go Bilingual

Over the past several weeks, several self-storage companies—some facility operators and some vendors—have launched Spanish versions of their U.S.-based websites. It's not surprising. Spanish speakers represent significant buying power, and self-storage operators want to tap this burgeoning consumer segment. Here are some things you should know.
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