On the OpSide
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05/23/2012
Crazy Tuesday Is Coming! Is Your Self-Storage Facility Prepared?The day after Memorial Day has been dubbed “Crazy Tuesday” in the self-storage industry. Here are some things self-storage operators can do to get ready. |
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05/16/2012
Don’t Limit Yourself: A Lesson for Self-Storage Operators on Pushing BoundariesAs a manager, business owner and entrepreneur, I’m constantly looking for interesting things to read and new ways to motivate my self-storage team. Here are just a few examples of people and companies that have inspired me to push past my own limits and help my employees do so as well. |
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05/08/2012
The Importance of Having a Trainer for Your Self-Storage CompanyEvery self-storage company has a structure in place. Within this well-managed and intricate structure, there should be someone in charge of the training process. Why is a person like this so important? ... |
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05/02/2012
A Simple Act of Kindness: Self-Storage Manager in Maryland Makes Positive Impact on TenantA simple act of kindness from a manager at a self-storage facility in Maryland makes a big impact on one of her tenants. |
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04/25/2012
One Solution for Solving Self-Storage Staffing NeedsSelf-storage operators do their best to predict how each quarter is going to be, but it doesn’t always go as planned. One of the hardest things to predict is how many people they'll need for any given season to run the business. Here's one way to solve this problem. |
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04/18/2012
The Basics of Paid Search for Self-Storage OperatorsIf you haven’t considered using paid search for your self-storage facility, it may be time to give it a look. Let’s take an in-depth look at the various providers, as well as the tactic itself. |
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04/11/2012
Self-Storage Call Centers: Weighing the Pros and Cons of In-House Vs. ExternalSelf-storage owners and managers who believe they should open their own in-house call center need to think about several facets of running one on a daily basis. |
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04/04/2012
Is There a Positive Spin to Idaho State’s Land Board’s Self-Storage Purchase?While I’m philosophically opposed to the concept of any governmental entity getting into competition with the private sector in any part of the economy, there may be a silver lining in this cloud. |
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03/27/2012
Yen and Yang: A Lesson in Self-Storage Refinancing 101A couple of self-storage owners who are refinancing their facility loans have been contacting me over the past few days, and their approaches to the task are at polar opposites. Their experiences are a great lesson in what to do and what not to do when it comes to refinancing a self-storage loan. |
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03/06/2012
Do You Have the ‘Wow’ Factor? Cultivating the Ultimate Self-Storage ExperienceWhat makes your self-storage facility different than all the others? You can dazzle your potential customers with tales of how safe and secure your facility is, but there is one critical factor that will stand out above the rest. |
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