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The ISS Blog provides a series of insightful, industry-relevant posts to help readers keep abreast of the latest trends in the marketplace as well as premium content and educational offerings. Read the thoughts of the ISS content team and other industry experts on issues related to self-storage challenges, news, operation, development, marketing and much more.

Teri L. Lanza,
Vice President

Tony Jones,
Contributing Editor/Store Manager

Amy Campbell,

Simple, Cost-Effective Tips to Prepare Your Self-Storage Facility For the Onslaught of Winter

By Rick Watts
Winter can be a challenging time for self-storage operators due to unpredictable weather conditions and potential impact on buildings and tenant belongings. Guest blogger Rick Watts from Vixxo offers some easy and cost-efficient ways to winterize your business before the first winter storm strikes.
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How Self Storage Operators Can Strengthen Their Web Presence

By Taylor Cain
With increased competition, self-storage operators must be smart in how they build and manage their Web presence. Guest blogger Taylor Cain of Go Local Interactive explains why an informed, goal-oriented approach will help optimize your marketing plan, strengthen online visibility and convert more leads.
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Self-Storage Break-Ins: Handling Tenant Backlash and Recovering Your Reputation

By Stan Hosler
The fallout from a crime can damage your self-storage business reputation, resulting in lower occupancy and lost revenue. Learn how to handle tenant backlash after a facility break-in and what you can do to counteract any resulting negative press.
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Holiday Giving: Simple Ways Self-Storage Operators Can Help During the Season

By Amy Campbell
As we enter the holiday season, many self-storage operators around the world are launching charity drives or logging volunteer hours. If you don't already have a plan to pitch in, here are some ideas.
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Addressing Common Concerns About Online Self-Storage Auctions

By Lonnie Bickford
With change often come concerns, and the switch from traditional, live self-storage auctions to online is no different. Because much of the process is taken out your hands by the online-auction provider, some facility operators have understandable apprehensions. To make you feel more comfortable about using online providers, here are some insights and tips.
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3 Ways to Achieve Faster Lease-Up at Your Self-Storage Facility

By Tim Schlee
When it comes to leasing up a new or failing self-storage facilities, managers should consider going beyond the basics to differentiate from competitors. Guest blogger Tim Schlee of VaultDrop LLC offers three ways operators can speed up lease-up and stand out from the pack.
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6 Ways to Cater to Modern Self-Storage Customers

By Lisa Jackson
Successful self-storage operators find ways to tap into the needs of all customers and offer conveniences to satisfy the most discerning prospects. Guest blogger Lisa Jackson of The Box Self Storage Services LLC offers six key ways to cater to modern customers.
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