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The ISS Blog provides a series of insightful, industry-relevant posts to help readers keep abreast of the latest trends in the marketplace as well as premium content and educational offerings. Read the thoughts of the ISS content team and other industry experts on issues related to self-storage challenges, news, operation, development, marketing and much more.

Teri L. Lanza,
Vice President

Tony Jones,
Contributing Editor/Store Manager

Amy Campbell,

Mastering the Self-Storage Management Software Learning Curve

By Amy Campbell Comments

There’s a very funny scene in the movie “City Slickers” in which Billy Crystal’s character explains to his friend that he can, in fact, tape one show on his VCR while watching another. One of the reasons it’s amusing is so many people—at that time—were confused about how this was even possible.

While the idea of “taping” something on a VCR is pretty antiquated in light of today’s technology, one thing still rings true—technology is often still tough to master. Think about the forms of technology we use today, from smartphones and tablets to widgets and even 3D TV. While new technology aims to make our personal and professional lives easier and more comfortable, there’s always a learning curve. Then when you’ve got it down, something new comes along.

Technology plays a huge role in the self-storage industry. Not only has it changed the way self-storage operators market their facilities, it’s also altered the way they operate them. Few facilities now run without some kind of management-software program. And today’s programs offer so much more than just a way to take payments or lease a unit.

If you’re starting a new self-storage business or considering upgrading to a new management-software program, you first need to get educated on all the features today’s programs offer. For a preview of what’s new in self-storage management software, read this article.

Another way to get informed is by attending the free ISS webinar on the topic on June 27. The webinar, “How to Evaluate and Choose Self-Storage Management Software,” will include representatives from four of the biggest software companies in the industry: Syrasoft Management Software LLC, SiteLink, Centershift and Empower Software Technologies Inc.

They will offer insight into today’s facility-management software programs, including popular platforms and must-have features, discuss Web-based vs. PC-based programs, talk about pitfalls to avoid, and outline important things to consider when beginning your software search. Time will also be allotted for questions from the audience.

Much like any technology, one size doesn’t fit all. Management software that works for one property may not be ideal for another, so it’s critical operators do their homework. Start by reading the article above and attending this important free webinar. It will also be available on-demand a few days after the live event. You can find more articles on the subject on the ISS Management Software topics page, or ask questions on Self-Storage Talk. There are always several threads on software, security and other technology on the forum.


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