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The ISS Blog provides a series of insightful, industry-relevant posts to help readers keep abreast of the latest trends in the marketplace as well as premium content and educational offerings. Read the thoughts of the ISS content team and other industry experts on issues related to self-storage challenges, news, operation, development, marketing and much more.


Teri L. Lanza,
Editorial Director

Tony Jones,
Contributing Editor/Store Manager

Amy Campbell,
Editor
08/21/2009

The Latest Add-On Profit Center: Soul Storage?

By Amy Campbell
Think about it. What if you could store your soul away when it became too heavy to bear, what with all its entanglements and complications? What if you could suck your soul into a shiny air-tight jar and pack it away on ice until such time as you felt the need to experience its sorrows, joys, fears and epiphanies again?Now imagine being the storage company running that racket. “Soul storage ...
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08/19/2009

Building Tenant Relationships ... A Few Minutes at a Time

By Amy Campbell
Self-storage managers will find giving a few minutes of their time to every tenant will improve their relationships and build trust.
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08/18/2009

Are You Following Good Practices Regarding Your Tenants' Privacy?

By Amy Campbell
Following a disastrous visit to a doctor's office that resulted in horrible customer service and blatant disregard for her privacy, blogger Gina Six Kudo asks if self-storage operators are following good practices regarding their own tenants' privacy.
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08/14/2009

Get Your Market On ... and Win Some Dough

By Amy Campbell
Did you know when you applied for the job you currently hold that your duties would include marketing? It doesn't matter what you do. Whether you're a self-storage manager, an editor, a real estate broker, a financier, a retailer or a circus clown, your job will involve marketing out of necessity. Because in a competitive business environment—and nothing ramps up competition for businesses ...
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08/13/2009

The Self-Storage Office Makeover

By Amy Campbell
A Self-Storage Talk moderator tackles a four-month renovation of All American Self Storage's office and finds hard work does pay off.
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08/12/2009

Internet Hijacking, Part 2

By Amy Campbell
After learning more about keeping her self-storage facility's information up-to-date online during a free webinar, blogger Gina Six Kudo encourages others to explore Inside Self-Storage's webinars on demand.
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08/07/2009

Selling Tenant Insurance in New York

By Amy Campbell
Tenant insurance is a staple of self-storage operation. Though facility owners are not liable for loss of or damage to tenant goods in storage, their ability to offer insurance coverage for that property gives everyone peace of mind. The discussion of insurance with a new customer allows the manager to address critical points of the rental agreement that relate to liability. And while purchasing ...
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