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The ISS Blog provides a series of insightful, industry-relevant posts to help readers keep abreast of the latest trends in the marketplace as well as premium content and educational offerings. Read the thoughts of the ISS content team and other industry experts on issues related to self-storage challenges, news, operation, development, marketing and much more.


Teri L. Lanza,
Editorial Director

Tony Jones,
Contributing Editor/Store Manager

Amy Campbell,
Editor
09/22/2009

Community Outreach: How-To, Part One

By Amy Campbell
With the holiday season just around the corner, self-storage operators should be planning community outreach programs, which will not only help local charities and other organizations, but can also be great marketing opportunities.
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09/17/2009

Looking Forward to the Inside Self-Storage World Expo in Washington, D.C., Oct. 5-8

By Amy Campbell
With the Inside Self-Storage World Expo just a few short weeks away, I’d like to give you a short overview of all the amazing events we have planned for this year’s show, including add-on workshops, seminars, the exhibitor hall and more.
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09/11/2009

Remembering 9/11

By Amy Campbell
It was a rare overcast morning in Phoenix, and I woke up with a  blanket of angst draped over me. Sometimes it's like that. A piece of dream lingers in your consciousness, coloring your waking perceptions; or the alarm clock yanks you from sleep at just the wrong moment, jarring your awareness. Not being a morning person, I'm accustomed to this pall. I plunked my legs over the side of the ...
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09/10/2009

Increasing Occupancy

By Amy Campbell
With more people watching their budgets, self-storage owners across the country are struggling with the very real problem of declining occupancies. ISS has a number of avenues where self-storage owners and operators can get more knowledge including the upcoming Inside Self-Storage World Expo in Washington, D. C., Oct. 5-8.
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09/09/2009

The Value of a Relief or Assistant Manager

By Amy Campbell
When blogger Gina Six Kudo goes on vacation, she leaves the facility in the hands of a new employee. Her confidence that she's hired the right person, one she deems trustworthy, gives her peace of mind.
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09/04/2009

New York Times Article: Self-Storage as a Cultural Litmus Test

By Amy Campbell
On Wednesday, The New York Times published an in-depth editorial titled "The Self-Storage Self," examining our industry from a historical, cultural, psychological and even philosophical perspective.
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09/04/2009

Lowering Rental Rates to Attract New Tenants

By Amy Campbell
In the self-storage industry, one cost-cutting measure often talked about is lowering rental rates. The idea is to entice new renters by lowering rates by $10 or $15 per unit. There’s an interesting discussion on the Self-Storage Talk forum right now on this hot topic.
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