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The ISS Blog provides a series of insightful, industry-relevant posts to help readers keep abreast of the latest trends in the marketplace as well as premium content and educational offerings. Read the thoughts of the ISS content team and other industry experts on issues related to self-storage challenges, news, operation, development, marketing and much more.


Teri L. Lanza,
Editorial Director

Tony Jones,
Contributing Editor/Store Manager

Amy Campbell,
Editor
09/04/2009

Lowering Rental Rates to Attract New Tenants

By Amy Campbell
In the self-storage industry, one cost-cutting measure often talked about is lowering rental rates. The idea is to entice new renters by lowering rates by $10 or $15 per unit. There’s an interesting discussion on the Self-Storage Talk forum right now on this hot topic.
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09/03/2009

Are You Keeping Customers Waiting?

By Amy Campbell
In today's recession, customer service is more important than ever. Self-storage managers can hone their customer service skills at the Inside Self-Storage World Expo, Oct. 5-8 in Washington, D.C.
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09/02/2009

Self-Storage in the News: Let's Show Our Good Side!

By Amy Campbell
While the self-storage industry often grabs the spotlight for negative news stories, few good ones are being told. Blogger Gina Six Kudo encourages self-storage managers and owners to share the goodwill they do with the local media.
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08/28/2009

Atlanta News Station Trashes Self-Storage

By Amy Campbell
An Atlanta news station airs a story casting doubt on the security of self-storage facilities (and criticizing facility operators for the contract they use to protect themselves).
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08/27/2009

Getting Involved With Your Community

By Amy Campbell
Rather than jumping on the most popular charity bandwagon, Blogger Gina Six Kudo encourages self-storage owners and operators to take a look at what their communities really need, then get involved.
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08/25/2009

Could You Use an Extra $1,000?

By Amy Campbell
Time is running out to enter the ISS "Best in Self-Storage Marketing" contest. Participants could win $1,000.
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08/21/2009

The Latest Add-On Profit Center: Soul Storage?

By Amy Campbell
Think about it. What if you could store your soul away when it became too heavy to bear, what with all its entanglements and complications? What if you could suck your soul into a shiny air-tight jar and pack it away on ice until such time as you felt the need to experience its sorrows, joys, fears and epiphanies again?Now imagine being the storage company running that racket. “Soul storage ...
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