This site is part of the Global Exhibitions Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

Informa
ISS Blog RSS

The ISS Blog provides a series of insightful, industry-relevant posts to help readers keep abreast of the latest trends in the marketplace as well as premium content and educational offerings. Read the thoughts of the ISS content team and other industry experts on issues related to self-storage challenges, news, operation, development, marketing and much more.


Teri L. Lanza,
Vice President

Tony Jones,
Contributing Editor/Store Manager

Amy Campbell,
Editor
04/02/2010

Spring Brings Thoughts of Facility Renewal

By Amy Campbell
I won't wax poetical about the revitalizing power of spring, but you have to admit people generally feel invigorated this time of year. I see my neighbors diving into their landscaping, cleaning out garages, and dumping boatloads of junk on their curbs. At the office, file cabinets and cubicles are being emptied and organized, and the break room has gotten a few new perks. I've been ...
More  |  Comment(s) 

03/31/2010

Introducing the New Self-Storage Talk

By Amy Campbell
Community Manager John Carlisle discusses the new design on Self-Storage Talk, highlights changes and encourages users and guests to take a tour of the new site.
More  |  Comment(s) 

03/29/2010

Making a Good First Impression on the Phone

By Amy Campbell
Self-storage operators only have one chance to make a good first impression when prospects call a facility. Fortunately, there are a number of ways to make a great first impression and set a business apart from the competition. Here are some quick tips to improve phone sales.
More  |  Comment(s) 

03/26/2010

Self-Storage and Bettie Page: Two Disparate Worlds Collide Again

By Amy Campbell
I experienced an unexpected blast from the past this week when someone posted an online comment to an editor’s letter I wrote for ISS eight years go. My letter was about pin-up legend Bettie Page and the auction of her items from a Jersey City self-storage unit back in the 1950s. It focused on the importance of lien sales and associated legislation. What I didn’t know at the time was ...
More  |  Comment(s) 

03/25/2010

The Fundamentals of Face-Time Marketing

By Amy Campbell
Blogger Gina Six Kudo encourages self-storage operators to jump off the Information Highway occasionally and embrace a tried-and-true marketing strategy—face time with prospects.
More  |  Comment(s) 

03/24/2010

Where Do You Get All of Your Good Self-Storage Ideas?

By Amy Campbell
Community Manager John Carlisle comments on the number of good ideas filling the threads at Self-Storage Talk, and encourages self-storage operators to check them out and contribute a few of their own.
More  |  Comment(s) 

03/22/2010

Wanted: More Self-Storage Training

By Amy Campbell
Being a self-storage manager today involves so much more than just manning the front desk and sweeping out units. Ongoing education plays a critical role in their success.
More  |  Comment(s)