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ISS Blog RSS

The ISS Blog provides a series of insightful, industry-relevant posts to help readers keep abreast of the latest trends in the marketplace as well as premium content and educational offerings. Read the thoughts of the ISS content team and other industry experts on issues related to self-storage challenges, news, operation, development, marketing and much more.


Teri L. Lanza,
Editorial Director

Tony Jones,
Contributing Editor/Store Manager

Amy Campbell,
Editor
07/07/2016

Throw Away Your Self-Storage Rate Card by Negotiating Your Prices

By Guest
Self-storage managers are often trained to sell units off of fixed prices, but guest blogger Scott Simon of A1 U Store It in St. Louis argues managers should throw away their rate cards and negotiate higher prices with customers. Simon offers tips on how starting at a higher price can make tenants believe they’re getting a bargain, while increasing revenue for the business.
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07/01/2016

Early Education Can Protect Against Self-Storage Culture Shock

By Tony Jones
A recent move to a small, lakeside community from the big city has the potential to create culture shock. Similarly, investors, developers, managers and owners new to self-storage can quickly find themselves apprehensive or overwhelmed by their new endeavor. Prepare for your new normal with confidence through professional development and education DVDs from the ISS Store.
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06/23/2016

Automatic Billing: A Self-Storage Manager’s Friend

By Guest
Getting your self-storage tenants to sign up for automatic billing is easier than you think. The author shows how a simple change in your approach will have your tenants handing over their credit cards.
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06/16/2016

Lessons to Learn From a Recent Self-Storage Tenant Shooting: What’s Your Responsibility?

By Amy Campbell
A recent shooting a CubeSmart facility offers some lessons on safety and security for all self-storage operators. Here are some steps you can take to keep your property safe.
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06/09/2016

Becoming an Excellent Presenter: Tips for Speaking at ISS Expo and Other Industry Events

By Teri Lanza
We’re getting ready to issue our “call for presenters” for the 2017 ISS Expo, which has me thinking about public-speaking tips. If you’re interested in presenting a seminar at our show or another industry event—positioning yourself as a business authority while delivering a speech that captivates spectators and pleases your host—follow these essential guidelines.
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06/02/2016

3 Key Qualities to Consider When Hiring Self-Storage Contractors

By Guest
While self-storage construction generally isn’t complicated, finding a contractor experienced in the sector can be extremely important when developing a project. Guest blogger Jano Montoya of P.B. Brown LLC offers three key qualities to consider when selecting a contractor for pre-construction services.
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05/27/2016

Is Your Self-Storage Business Prepared to Morph Alongside Market Changes?

By Tony Jones
The self-storage industry doesn’t change quickly, but that’s precisely why it’s easy to get caught off guard when dynamics morph slowly over time. If owners and managers aren’t paying close attention, the market can unsuspectingly pivot to a new normal. What strategies have you put into place to morph alongside the markets in which you operate? ...
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