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The ISS Blog provides a series of insightful, industry-relevant posts to help readers keep abreast of the latest trends in the marketplace as well as premium content and educational offerings. Read the thoughts of the ISS content team and other industry experts on issues related to self-storage challenges, news, operation, development, marketing and much more.

Teri L. Lanza,
Vice President

Tony Jones,
Contributing Editor/Store Manager

Amy Campbell,

Grow Your Self-Storage Business With Advanced Technology

By Terry Campbell
With new technology entering the self-storage market each day, it can be difficult to decide where to invest to ensure the quickest return on your investment. Consider these key technologies and resulting benefits to grow your business as well as improve customer service, operations and security.     ...
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3 Marketing Strategies That Can Mean Big Business for a Self-Storage Company

By Stephen Schwartz
How can you make sure your self-storage facility is the one your targets find—and choose—when they’re ready to rent? Here are three marketing strategies that have helped Gotham Mini Storage compete successfully in the tough Manhattan, N.Y., market.
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You’re Fired! Now What? Advice for Moving on to Your Next Self-Storage Job

By Amy Campbell
Most of us have been downsized, replaced or simply forced out of a position at one time or another. Once the initial shock wears off, there’s often a “what now?” moment.  Follow this advice to find your next dream job in the self-storage industry.
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6 Ways for Self-Storage Managers to Be More Productive on the Job

By Gina Six Kudo
We all have those days when time flies, and others when time appears to stand still. Given these diametrically opposed situations, being more productive on the job can sometimes be a challenge for self-storage managers. Here are some helpful hints for productivity, regardless of the perceived speed of the clock.
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How to Keep Pests Out of Your Self-Storage Facility

By Jonathan Fesmire
Nothing can spoil a tenant’s perception of a self-storage facility faster than finding an infestation of bugs or rodents in a unit. Guest blogger Jonathan Fesmire from offers tips on how to protect a property against pests, whether you hire an exterminator or take on the task alone.
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Drive Your Self-Storage Operation by Exploiting Data and Technology

By Scott Evans
How did U.K.-based Pink Self Storage manage to open four locations and achieve double-digit revenue growth each month? Guest blogger Scott Evans says the key to the company’s early success has been its strategy to focus on marketing, digital technologies and data to fine tune its customer cost per acquisition.
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The Dreaded Self-Storage Employee Evaluation: Easing the Pain of This Necessary Task

By Amy Campbell
Whether you stick with a simple written evaluation form or try an online version, it’s critical you’re engaging self-storage staff about their overall job performance. Let's look at some suggestions for conducting and receiving evaluations that will keep everyone moving forward in the right direction.
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