This site is part of the Global Exhibitions Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

Informa
ISS Blog RSS

The ISS Blog provides a series of insightful, industry-relevant posts to help readers keep abreast of the latest trends in the marketplace as well as premium content and educational offerings. Read the thoughts of the ISS content team and other industry experts on issues related to self-storage challenges, news, operation, development, marketing and much more.


Teri L. Lanza,
Editorial Director

Tony Jones,
Contributing Editor/Store Manager

Amy Campbell,
Editor
09/04/2014

A Self-Storage Operator Shares Insight on the Ferguson Riots

By Guest
A self-storage operator living and working just four miles from the center of the riots in Ferguson, Mo., shares insight on the fallout for his facility and a nearby Public Storage. He also offers advice on keeping yourself and business safe during a crisis.     ...
More  |  Comment(s) 

08/28/2014

Dare to Be Different: Put Your Self-Storage Talents on Full Display

By Tony Jones
What can an elementary school talent show teach self-storage businesses about basic marketing and business principles? As it turns out, plenty. If you’re going to operate in a competitive environment crowded with many of the same types of businesses, you have to outperform them to be successful. More importantly, you’ll prove most memorable to customers through your strategic points of differentiation.
More  |  Comment(s) 

08/21/2014

Light Up Your Customers’ Lives With Great Self-Storage Customer Service

By Guest
Great customer service is really about mastering the little things and making customers’ lives easier. Guest blogger Jacqueline Feldman of Advantage Consulting & Management says customers who walk into a storage facility are looking for an answer to a problem. They want storage, and managers are there to provide it. Ultimately, a manager’s job is to try to ease customer stress, even if it’s simply by lending an ear and showing you care.
More  |  Comment(s) 

08/21/2014

Hollywood’s Impact on Self-Storage Operators

By Amy Campbell
"Storage Wars" aside, the industry has been popping up as a setting in TV shows and movies for decades. Do operators benefit from this exposure or do these "Hollywood" moments perpetuate the negative stereotype many have of the self-storage industry?  ...
More  |  Comment(s) 

08/13/2014

Company Acquisition and Expanding Horizons for ISS

By Teri Lanza
ISS parent company Virgo Publishing has been purchased by Informa PLC, a London-based firm that provides information through academic publishing, events, training and business intelligence. Some of you have asked what this means for our brand and audience. The simple answer is “potentially exciting things.” Zero downside and possible expansion opportunities can only mean good things for everyone with whom we do business.
More  |  Comment(s) 

08/08/2014

2014 Tax Breaks for Self-Storage Technology

By Guest
IRS tax code Section 179 allows you to deduct the purchase or lease price of self-storage technology (hardware and software) that is paid for or financed during 2014. To qualify for the deduction, your equipment must in operation by Dec. 31, so if you want to take advantage of these savings, now may be the time to start implementing your new tools.
More  |  Comment(s) 

08/01/2014

Is Your Self-Storage Business in Shape for Summer?

By Tony Jones
Summer is the season of youth and vitality, vigor and confidence. And for many self-storage operators, it’s also the busiest time of the year. Although we’re already in the middle of the season, it’s not too late to begin your business workout regimen. The ISS Store has the gear and personal trainers to help you whip your operation into shape.
More  |  Comment(s)