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The ISS Blog provides a series of insightful, industry-relevant posts to help readers keep abreast of the latest trends in the marketplace as well as premium content and educational offerings. Read the thoughts of the ISS content team and other industry experts on issues related to self-storage challenges, news, operation, development, marketing and much more.

Teri L. Lanza,
Vice President

Tony Jones,
Contributing Editor/Store Manager

Amy Campbell,

6 Ways to Cater to Modern Self-Storage Customers

By Lisa Jackson
Successful self-storage operators find ways to tap into the needs of all customers and offer conveniences to satisfy the most discerning prospects. Guest blogger Lisa Jackson of The Box Self Storage Services LLC offers six key ways to cater to modern customers.
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Generating New Self-Storage Revenue: The Benefits of Offering Add-On Products and Services

By Amy Campbell
As self-storage continues to move away from the “industrial” moniker and likened more to a “retail” offering, operators are experimenting with products and services that will meet their existing renters’ needs as well as attract a new demographic. In addition to generating new revenue for the business, it’s a great way to stand out in a crowded self-storage market.
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Planning Your Self-Storage Security Budget

By Christine DeBord
All too often we hear about break-ins and theft at self-storage facilities across the country. The sad fact is vandalism, arson and theft from tailgating are easily avoidable problems when proper security precautions are taken from the start. That’s why it’s so important to plan and budget for a robust security system long before your first rental.
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What Does Your Self-Storage Work Attire Say to Customers?

By Howard Stewart
In many industries, work attire has gone from formal dress to beyond casual. Guest blogger Howard Stewart of Stewart Search Inc. discusses why self-storage managers and other staffers should put effort into looking their best while on the job.
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Coming to a Community Near You: Banned Self-Storage Developments

By Amy Campbell
The self-storage industry is in midst of a wonderful development boom. Still, there are some city officials looking to put a kibosh on the party. Learn more about self-storage moratoriums and what you can do to help change the perception some have of the industry.
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Keeping It Fresh on Facebook: Creative Post Ideas for Self-Storage Operators

By Chuck G
One in five online page views in America occurs on Facebook. This means potential self-storage customers may not find your website, but there’s a good chance they’ll see your Facebook business page. Here are some creative posting ideas to keep your Facebook page fresh and engage current and potential renters.
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3 Reasons Why Perimeter Fencing Should Be a Self-Storage Budget Priority

By Todd Mattson
When it comes to setting a self-storage budget, some items can easily get overlooked. Guest blogger Todd Mattson of DCS Industries LLC offers three reasons why storage operators should make perimeter fencing installation or repair a budget priority.
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