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The ISS Blog provides a series of insightful, industry-relevant posts to help readers keep abreast of the latest trends in the marketplace as well as premium content and educational offerings. Read the thoughts of the ISS content team and other industry experts on issues related to self-storage challenges, news, operation, development, marketing and much more.

Teri L. Lanza,
Editorial Director

Tony Jones,
Contributing Editor/Store Manager

Amy Campbell,

2015 ISS Expo Brings Self-Storage World Together

By Guest
With self-storage development churning at a quickening pace across the globe, guest blogger David Blum says the large number of international attendees at the 2015 ISS Expo were a terrific indication of the amount of interest and activity blossoming in emerging markets. As the industry continues to grow globally, the thirst for good information on development and operation will only increase.
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Seeing Green: Simple Ways Self-Storage Operators Can Celebrate the Earth Every Day

By Amy Campbell
April 22 is Earth Day. While some self-storage operators may think there’s not much they can do year-round to help Mother Earth, there are many ways they can save, preserve, recycle and otherwise do their part.
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The 2015 Inside Self-Storage World Expo: Better Than a Fresh, Flakey, Bacon, Egg and Cheese Croissanwich

By Teri Lanza
What’s better than a warm, crisp, buttery, flakey croissanwich smothered in fried egg, sharp cheddar cheese and thick, salty bacon? Not a heck of a lot, but this week’s ISS Expo in Las Vegas did make the cut. Learn why the author was accused of having “a psychological problem” by one show attendee and why this is the perfect opportunity to get your expo education DVDs.
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Google’s Algorithm Update: Tips for Self-Storage Operators

By Guest
April 21 could change things for many self-storage operators. Dubbed “Mobilegeddon” by insiders in the Web industry, it’s the day search engine giant Google will begin to treat websites that are not mobile-friendly different in search rankings from those that are optimized for tablets and smartphones.
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Mapping Out Customer-Service Education at the 2015 ISS Expo

By Tony Jones
Each year, the ISS Expo offers education sessions that touch on key aspects of service and customer engagement. If you’re attending the expo with customer-service concerns, let this blog serve as your road map to four distinct seminars designed to sharpen your service skills and help you exceed customer expectations.
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Twitter Talk: How the Social Media Giant Can Help Your Self-Storage Business

By Amy Campbell
Of all the social media sites, Twitter may seem like the easiest one for self-storage operators to master. However, there's more to it than offering up tweets about your current special. Here's some guidance on making the most of your Twitter marketing.
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Making New Self-Storage: Working With What You’ve Got

By Teri Lanza
We’ve heard it often in the past year: Self-storage development is back on the climb. If you’re among those entrepreneurs who want to take advantage of the positive climate, either to open a new facility or expand an existing one, you may have to entertain alternatives to shiny new construction to make your dream come true. Here are some workarounds to achieve your desired project.   ...
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