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The ISS Blog provides a series of insightful, industry-relevant posts to help readers keep abreast of the latest trends in the marketplace as well as premium content and educational offerings. Read the thoughts of the ISS content team and other industry experts on issues related to self-storage challenges, news, operation, development, marketing and much more.


Teri L. Lanza,
Vice President

Tony Jones,
Contributing Editor/Store Manager

Amy Campbell,
Editor
08/20/2015

Be a Self-Storage Sentinel: Watching Out for Cats, Kids and Other Things That Don’t Belong in Storage Units

By Amy Campbell
A self-storage operator's job involves much more than just renting units and collecting payments. Owners and managers also need to their property's sentinel, and be aware of the items stored behind those unit doors. Here a few pointers for being a good watchman.  ...
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08/14/2015

Sculpting the Inside Self-Storage World Expo 2016 Education Program

By Teri Lanza
Though it may seem appallingly early for it, we’ve just completed the initial seminar-proposal process for the 2016 Inside Self-Storage World Expo. For next year’s event, we’re sculpting an education program that better serves individual attendee’s level of proficiency, capitalizes on emerging market trends and keeps current on changing operational protocol. Read more about our evolving curriculum and how you can be part of it.
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08/06/2015

Stashing Cash: Build a Reserve for Self-Storage Capital Expenses

By Guest
There’s a way to make sure you don’t ever encounter a surprise expense for a major repair at your self-storage facility. By incorporating the following method, you’ll have peace of mind knowing you’ll never need to fund these costs out of pocket, which can affect your business’ cash flow.
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07/31/2015

Is Your Self-Storage Business Name Causing Confusion in the Marketplace?

By Tony Jones
Great care should be taken when choosing a self-storage business name, not only to instantly convey the nature of your business and imply quality services but also to avoid confusion in the marketplace. The similarity of operator names competing within close proximity could become more problematic as consolidation churns and new players open facilities.
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07/23/2015

Self-Storage Curb Appeal: Look With Fresh Eyes and See Beyond the Street View

By Guest
Curb appeal is one of those intangible aspects of a self-storage operation that helps attract and retain potential customers. Here’s some advice on keeping your facility looking fresh.
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07/16/2015

When the Crazy Comes … Keeping Yourself and Your Self-Storage Tenants in Check

By Amy Campbell
Most self-storage operators have had at least one interaction with a tenant who's irrational, inappropriate or even dangerous. Some have even reacted poorly themselves in a heated moments. So how do you keep calm when faced with crazy? Here are some pointers on staying Zen, diffusing the situation and knowing when to call for backup.  ...
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07/09/2015

Amassing Stronger Data Through the Inside Self-Storage Top-Operators List Campaign

By Teri Lanza
This month we’re collecting data for our 2015 Top-Operators List, which will be published online in late summer. The annual list “showcases 100 of the industry’s most successful facility operators.” You hear this every year, but what does it really mean? Who gets on the list, how and why, and what information can you glean from its listings? Well, I’ll tell you, and it may not be quite what you think. We've also made some changes to the database this year. I'll tell you about those, too.
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