This site is part of the Global Exhibitions Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.


The ISS Blog provides a series of insightful, industry-relevant posts to help readers keep abreast of the latest trends in the marketplace as well as premium content and educational offerings. Read the thoughts of the ISS content team and other industry experts on issues related to self-storage challenges, news, operation, development, marketing and much more.

Teri L. Lanza,
Vice President

Tony Jones,
Contributing Editor/Store Manager

Amy Campbell,

Feast on These Educational Halloween Treats From the Inside Self-Storage Store

By Tony Jones
Without a trick-or-treating kid in the house, determining which and how much Halloween candy to buy becomes a strategic purchase. Self-storage operators are faced with much more serious buying decisions to keep their businesses running smoothly. The ISS Store has plenty of educational treats to feast on this fall for owners, managers, developers and investors.
More  |  Comment(s) 


Luring Haunted-House Operators to Rent Self-Storage

By Guest
Haunted-house operators have ghastly amounts of stuff to store, but as it turns out, some of their storage practices are downright scary. Guest blogger Allie Johnson explores why these companies may make good self-storage tenants and offers tips on how to lure them to your facility.
More  |  Comment(s) 


Shining a Light on Self-Storage Manager Compensation

By Amy Campbell
While there’s always been a lot of hoopla about manager compensation, the topic has been pushed to the forefront in the past few years as the self-storage industry has taken center stage as one of the best real estate investments around. It's time to shine a light on staff wages and push the industry toward creating a standard.  ...
More  |  Comment(s) 


The New Inside Self-Storage Vendor Locator: Your Online Product/Service Marketplace

By Teri Lanza
In the world of the Web, e-commerce has it all over the brick-and-mortar experience, which suffers from crowds and lines and limited inventory. Do you know where to go when you need industry products and services? Our new online marketplace will help you find the items necessary for self-storage success. It’s so much more than a directory, and it’s always open. Come on in and check it out.
More  |  Comment(s) 


Act Like You Care and Sell Like You Mean It: Engage and Capture Self-Storage Customers

By Guest
All too often, self-storage operators don’t engage potential customers, either on the phone or when they walk through the door. Follow this advice to capture  your prospects and get them to rent a unit from you every time.
More  |  Comment(s) 


Create Self-Storage Manager Redundancy to Maintain Quality of Service in a Pinch

By Tony Jones
Task for task, a self-storage manager’s job may be as multi-faceted as any property-management, retail or service position, which complicates the process of setting up labor redundancy but also makes it necessary. How prepared is your business should the manager or owner/manager be unexpectedly incapacitated for an extended period? ...
More  |  Comment(s) 


Listen, Learn, Offer: Tried and True Sales Tips for Self-Storage Operators

By Amy Campbell
Self-storage operators who listen to the customers, learn their needs, then offer solutions will fare better. Follow these tried and true sales tips to become a better salesperson.
More  |  Comment(s)