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The ISS Blog provides a series of insightful, industry-relevant posts to help readers keep abreast of the latest trends in the marketplace as well as premium content and educational offerings. Read the thoughts of the ISS content team and other industry experts on issues related to self-storage challenges, news, operation, development, marketing and much more.


Teri L. Lanza,
Editorial Director

Tony Jones,
Contributing Editor/Store Manager

Amy Campbell,
Editor
03/19/2015

Twitter Talk: How the Social Media Giant Can Help Your Self-Storage Business

By Amy Campbell
Of all the social media sites, Twitter may seem like the easiest one for self-storage operators to master. However, there's more to it than offering up tweets about your current special. Here's some guidance on making the most of your Twitter marketing.
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03/13/2015

Making New Self-Storage: Working With What You’ve Got

By Teri Lanza
We’ve heard it often in the past year: Self-storage development is back on the climb. If you’re among those entrepreneurs who want to take advantage of the positive climate, either to open a new facility or expand an existing one, you may have to entertain alternatives to shiny new construction to make your dream come true. Here are some workarounds to achieve your desired project.   ...
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03/05/2015

5 Ways to Stand Out as an Independent Self-Storage Operator

By Guest
It’s difficult for independent self-storage operators to beat national and regional players in their market by trying to play the same game. Instead, guest blogger Nick Lackner offers up a handful of creative strategies he deployed at City Center Self Storage in Pittsburgh to get his business noticed in the marketplace and exploit its points of differentiation.
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02/26/2015

Stress Management Can Prevent Self-Storage Managers From Drowning in Their Work

By Tony Jones
Task for task, a self-storage manager’s job is as multi-faceted as they come. While work-related stress is inevitable and some managers may even believe they feed off of stress-related adrenaline, the effects of stress work against everyone over time and can affect self-worth, job satisfaction and physical health. To prevent drowning in work, practice stress management.
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02/19/2015

Aspire to Provide Better Self-Storage Customer Service

By Amy Campbell
As a self-storage operator, you have the opportunity to offer exceptional customer service every day. But let’s be honest, it’s not always easy. If you aspire to offer the kind of customer service people remember, but these skills don’t come naturally to you, there are steps you can take to improve them.
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02/19/2015

Treasure Trove: 8 Amazing and Unexpected Items Found in Self-Storage Units

By Guest
Weird and amazing things show up in self-storage units all the time. There's no limit to what some people decide to store away for later, and these oddities can range from the incredibly valuable to the downright creepy. This list includes some of the most bizarre things that have been found in storage units.
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02/12/2015

2 More Things to Love About the Inside Self-Storage World Expo

By Teri Lanza
People profess to “love” all manner of things, from shoes, cars and chocolate cake to puppies, their mothers and world peace. This Valentine’s Day, the ISS Expo is giving you two more things to love: early-bird registration discounts and a chance to win a free trip to the show, including airfare, hotel accommodations, a Premium Education Package and more.
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