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The ISS Blog provides a series of insightful, industry-relevant posts to help readers keep abreast of the latest trends in the marketplace as well as premium content and educational offerings. Read the thoughts of the ISS content team and other industry experts on issues related to self-storage challenges, news, operation, development, marketing and much more.

Teri L. Lanza,
Vice President

Tony Jones,
Contributing Editor/Store Manager

Amy Campbell,

Setting Your Self-Storage Goals for 2016

By Amy Campbell
With the end of the year just a few weeks away, many self-storage operators are setting goals for the coming months. While most of us have a basic understanding of how to do this, the process can still be daunting. Here's some guidance on creating and achieving your 2016 objectives.
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Getting Your Self-Storage Site Maintenance on Track in 2016

By Teri Lanza
As much as we may want to goof off and focus on holiday entertainments, many of us are busy this month ticking off final items on the 2015 to-do list and drafting new inventories for next year. For self-storage operators, facility maintenance is a task-heavy area that can often lose attention, but it’s important to get and stay on track. Here’s something to help with that.
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Protect Your Business and Self-Storage Tenants From Sliding Ice and Snow

By Guest
When ice or snow slides off a roof, it doesn’t care what’s below. Self-storage tenants can be injured, vehicles can be damaged, and the results can cost your business a lot of money. Guest blogger James Carpenter of Sno Gem Inc. discusses some problem areas that can quickly become dangerous and explains how a snow-retention system can provide peace of mind.
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Stop Frustrating Self-Storage Customers With Annoying Website Features

By Tony Jones
As consumer habits have shifted predominantly online, websites play an increasingly critical role in customer engagement. But as you evolve your self-storage website, it’s imperative to keep the user experience in mind. A well-designed website that minimizes customer aggravation will enhance engagement with prospects and strengthen your relationship with current tenants.
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How Would Your Self-Storage Business Handle a Crisis?

By Amy Campbell
While our thoughts and prayers go out to the victims of a tragic event, such as last week's terrorist attacks in Paris, some of us also harbor fear and wonder how we’d cope in a crisis. Here's some advice for self-storage operators on being prepared when the unthinkable happens.  ...
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6 Things for Which Inside Self-Storage Is Particularly Grateful and 1 Enchanting Holiday Recipe

By Teri Lanza
It’s the time of year for two particular things: counting our blessings and indulging in all kinds of treats we could normally never justify consuming. Here are six groups of people for which we at ISS are enormously thankful, plus a really good holiday recipe that will haunt your dreams.
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Gain New Self-Storage Business Through Helpful Website Content

By Guest
When self-storage operators set up their online presences with websites, they do so with the intent of seeking and acquiring new business. With so many digital-marketing strategies available today, choosing the best ones for your facility’s website can be difficult. One of the more common—and less expensive—ways of gaining new customers is through content marketing.
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