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The ISS Blog provides a series of insightful, industry-relevant posts to help readers keep abreast of the latest trends in the marketplace as well as premium content and educational offerings. Read the thoughts of the ISS content team and other industry experts on issues related to self-storage challenges, news, operation, development, marketing and much more.

Teri L. Lanza,
Vice President

Tony Jones,
Contributing Editor/Store Manager

Amy Campbell,

4 Ways to Handle Bad Reviews of Your Self-Storage Business

By Guest
User reviews are important for your self-storage facility’s overall online reputation. However, not all will be glowing testimonials. Here are four ways to successfully handle a bad review.   ...
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Staring at a Self-Storage Mountain of Uncertainty? Let ISS Guidebooks Assist on Your Journey

By Tony Jones
Self-storage can be a rewarding and highly profitable business, but no one should set out to climb a mountain or embark on an unknown adventure without a field guide or trusty trail map. Whether you’re considering an investment into the business, looking to expand an existing operation or are in the trenches of day-to-day management, let the 2016 ISS Guidebook Series assist you on your journey.
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Checks and Balances Protect a Self-Storage Business From Embezzlement

By Amy Campbell
Embezzlement can and does happen in any industry, including self-storage. Fortunately, there are steps owners can take to prevent employee theft. There are also strategies storage managers can use to ensure they're never falsely accused.
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8 Things Self-Storage Operators Dread Dealing With in 2016

By Teri Lanza
All right, we’ve heard enough about goals and resolutions for 2016, haven’t we? What if we just don’t feel like waxing all sanguine about the New Year? We know the months ahead will hold challenges as well as victories, so best we think ahead and attempt to be prepared. To that end, let’s talk about the things self-storage operators are dreading to deal within 2016. Here are eight of them. Perhaps you'll add more.
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5 New Year’s Resolutions Every Self-Storage Owner Should Consider

By Guest
The new year offers an opportunity to reflect and project about your self-storage business. It’s also the perfect time to set goals and think about how you approach the business. Guest blogger Tron Jordheim of Store Here Self Storage offers five business resolutions he believes every self-storage owner should consider.
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Year in Review: 2015’s Hottest Sellers in the Inside Self-Storage Store

By Tony Jones
In the tradition of annual year-end lists and rankings, here is a look at the hottest-selling products this year in the ISS Store. The list reflects the heavy development and investment activity that continues to propel the self-storage industry and provides insight to the types of information and topics your colleagues and competitors are consuming.
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7 Ways You Can Help Self-Storage Tenants Get Organized in 2016

By Guest
When it comes to packing and moving, many people throw all their belongings in big boxes and stack them haphazardly in their self-storage unit. But this disorganized method often leads to frustration when they can’t find their important belongings in the chaos. Use these seven tips to help your tenants organize their belongings inside their unit and avoid stressful moving situations.    ...
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