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The ISS Blog provides a series of insightful, industry-relevant posts to help readers keep abreast of the latest trends in the marketplace as well as premium content and educational offerings. Read the thoughts of the ISS content team and other industry experts on issues related to self-storage challenges, news, operation, development, marketing and much more.

Teri L. Lanza,
Vice President

Tony Jones,
Contributing Editor/Store Manager

Amy Campbell,

Background Screening Tips for Hiring the Right Self-Storage Manager

By Guest
The multi-faceted nature of a self-storage manager’s job responsibilities means those who are responsible for hiring should know as much as they can about potential employees. Guest blogger Paul Gerber of Application Research Inc. offers tips on the types of background checks that should be conducted for particular job functions.
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ISS Store Will No Longer Sell Cushman & Wakefield Self-Storage Performance Reports

By Tony Jones
The Inside Self-Storage Store will no longer be selling industry-performance reports produced by Cushman & Wakefield, but the loss of one partner opens the door for others to feed those who have developed an appetite for industry-performance metrics and data-driven decision-making.
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Sending Out an SOS: When Should Self-Storage Managers Seek Help?

By Amy Campbell
Every self-storage manager needs help from time to time. Perhaps you’re ill, overwhelmed or under qualified for a task, or simply need validation that you’re on the right path. You don’t want to appear inept, lazy or weak. Fortunately, there are a few strategies you can use to not only get the help you need, but also retain your pride.
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Are You Lost in a Sea of Self-Storage Data?

By Teri Lanza
We have access to so much information these days that it’s difficult to know which is reliable. Think about the ways you use data in your self-storage business. Do you know what info is accurate and the best ways analyze and apply it? The Opening Session for this year’s ISS Expo should help you answer that question.
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4 Ways to Handle Bad Reviews of Your Self-Storage Business

By Guest
User reviews are important for your self-storage facility’s overall online reputation. However, not all will be glowing testimonials. Here are four ways to successfully handle a bad review.   ...
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Staring at a Self-Storage Mountain of Uncertainty? Let ISS Guidebooks Assist on Your Journey

By Tony Jones
Self-storage can be a rewarding and highly profitable business, but no one should set out to climb a mountain or embark on an unknown adventure without a field guide or trusty trail map. Whether you’re considering an investment into the business, looking to expand an existing operation or are in the trenches of day-to-day management, let the 2016 ISS Guidebook Series assist you on your journey.
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Checks and Balances Protect a Self-Storage Business From Embezzlement

By Amy Campbell
Embezzlement can and does happen in any industry, including self-storage. Fortunately, there are steps owners can take to prevent employee theft. There are also strategies storage managers can use to ensure they're never falsely accused.
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