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ISS Blog RSS

The ISS Blog provides a series of insightful, industry-relevant posts to help readers keep abreast of the latest trends in the marketplace as well as premium content and educational offerings. Read the thoughts of the ISS content team and other industry experts on issues related to self-storage challenges, news, operation, development, marketing and much more.


Teri L. Lanza,
Editorial Director

Tony Jones,
Contributing Editor/Store Manager

Amy Campbell,
Editor
03/06/2009

Ode to the Golf Cart

By Amy Campbell
ISS guest blogger John Roser gives praise to one of the self-storage manager's most effective operational tools: the golf cart.
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03/03/2009

Did I Spell That Right?

By Amy Campbell
Before posting any sign around your self-storage facility, check your spelling and punctuation. Plus, here are several websites for when you're in doubt.
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02/27/2009

Turning Over Tenant Info ... Virginia to Violate Self-Storage Privacy

By Amy Campbell
This week, House Bill 2289 passed the General Assembly in Virginia, which means self-storage operators may soon have to start forking over the contact information of out-of-state residents who store recreational vehicles at their facilities. If the governor signs it, the bill will go into effect on July 1, and as of Jan. 1, 2010, any RVs and boats stored in self-storage by out-of-state ...
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02/24/2009

Being the Best on the Block

By Amy Campbell
Self-storage facility maintenance is critical every day, but even more so during tough economic times. An article from the ISS archives gives owners and managers helpful information about keeping their facilities in top shape.
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02/19/2009

The Hurt of the Free Month

By Amy Campbell
Beware the self-storage freebie, my friends. Not only is it potentially risky to use the word "free" in relation to self-storage advertising and promotions, the execution of free offers can be a detriment to your own business, as well as to other storage businesses in your area. (Not that you care about them, but some of you are more focused on the bigger picture, i.e., the health of your ...
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02/16/2009

Late Fee Dilemma

By Amy Campbell
Deb T initiated an interesting discussion on Self-Storage Talk about late fees—specifically how much should you charge and  when. While a few facilities overlock on the 6th day after a missed payment, many wait 30 or more days. The fees also run the gamut, from the simple $10 late fee to the more expensive $50 auction fees.
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02/11/2009

What does 'free' really mean ... and does it involve risk?

By Amy Campbell
That's the question we addressed yesterday during our Legal Learning Webinar with Jeffrey Greenberger, who raised attention to the fact that use of the word "free" in certain self-storage applications can involve a level of risk.The online event, formally titled "No Such Thing as ‘Free’ in Self-Storage: The Potential Cost of Dicey Words," got off to a rocky start with some audio ...
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