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The ISS Blog provides a series of insightful, industry-relevant posts to help readers keep abreast of the latest trends in the marketplace as well as premium content and educational offerings. Read the thoughts of the ISS content team and other industry experts on issues related to self-storage challenges, news, operation, development, marketing and much more.


Teri L. Lanza,
Vice President

Tony Jones,
Contributing Editor/Store Manager

Amy Campbell,
Editor
06/11/2009

Some Boundaries, Please! A Day in the Life of a Resident Manager

By Amy Campbell
When you’re a resident self-storage manager, maintaining an appropriate boundary between your personal and professional lives can be difficult. Your work is always there, staring you in the face. And there are those tenants (and owners, too!) who think that because you’re on site, you’re at their perpetual beck and call.
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06/09/2009

Got Health Insurance?

By Amy Campbell
As the U.S. government battles over health care reform, there's another debate happening on the Self-Storage Talk forum. Forum posters are weighing the pros and cons of employer-sponsored health care.
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06/05/2009

Staying Under the Legislative Radar - Not!

By Amy Campbell
For decades, self-storage was fortunate enough to fly below the radar of government interest. Until recent years, there was precious little interference in self-storage by the state legislatures. State lien laws were developed, but self-storage was not generally taxed as a service. In fact, it has been one of the grounds on which municipal planning boards and councils have often ...
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06/04/2009

Interpersonal Relationships and Business Success

By Amy Campbell
A self-storage manager must learn to adapt to all types of customer personalities. Completing a business course or reading books about interpersonal relationships can help self-storage employees be successful in dealing with a variety of customers.
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06/02/2009

Old Tires ... And Other Undesirables

By Amy Campbell
Sad but true: There is a large percentage of the population looking for shortcuts in life. They look for loopholes in just about everything, taking advantage where they can. And self-storage can be a target for these types. A Self-Storage Talk member recently shared a cautionary tale.
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05/28/2009

Seeking Self-Storage Knowledge

By Amy Campbell
Blogger Gina Six Kudo attends a Tom Litton seminar and learns a thing or two about self-storage. Get more education at the Inside Self-Storage World Expo in Washington, D.C., Oct. 5-8.
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05/26/2009

Here Comes the Sun

By Amy Campbell
Sovran Self Storage is considering adding solar power to its line of self-storage facilities. Many self-storage facilities are already embracing solar, generating their own power and even selling it back to power companies.
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