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The ISS Blog provides a series of insightful, industry-relevant posts to help readers keep abreast of the latest trends in the marketplace as well as premium content and educational offerings. Read the thoughts of the ISS content team and other industry experts on issues related to self-storage challenges, news, operation, development, marketing and much more.


Teri L. Lanza,
Editorial Director

Tony Jones,
Contributing Editor/Store Manager

Amy Campbell,
Editor
02/17/2017

The Dreaded Self-Storage Employee Evaluation: Easing the Pain of This Necessary Task

By Amy Campbell
Whether you stick with a simple written evaluation form or try an online version, it’s critical you’re engaging self-storage staff about their overall job performance. Let's look at some suggestions for conducting and receiving evaluations that will keep everyone moving forward in the right direction.
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02/13/2017

The Chilean Self-Storage Industry: My Perspective as Founder of Aki KB Minibodegas

By Arie Rezepka
Although growing, the self-storage industry in Chile still faces many challenges, particularly in new development. The author offers insight into these obstacles as well as how operators are responding.
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02/02/2017

Deflecting the Self-Storage Winter Slump With Marvelous Marketing

By Matt Casady
Seasonal drop-offs during the wintertime are an issue that almost every self-storage operator faces. To get your year off to a strong start, here are a few ideas to help you drum up new business this winter.   ...
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01/26/2017

City Restrictions Against Self-Storage Development Create New Barriers to Entry

By Tony Jones
Some cities have taken notice of the number of self-storage facilities either proposed or under development in their region and become leery of the buildout. In reaction, some have either considered action to curb self-storage development or passed measures to ban or restrict projects. This new climate requires a strategic, eyes-wide-open approach for success.
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01/19/2017

Self-Storage Squatters: Uncovering and Booting Live-In Tenants Before They Get Comfortable

By Amy Campbell
A recently posted video from a guy who claims he lived in a U-Haul self-storage unit for two months is a cautionary tale for operators everywhere. How can you prevent this from happening at your site? ...
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01/16/2017

The Many Mysteries of Self-Storage (and a Great Industry Sleuth Story)

By Teri Lanza
Like the universe, the operation of a self-storage facility is rife with mysteries—some simple to solve, others quite complex. If you like a good sleuth story, you don’t want to miss this new industry whodunit.
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01/05/2017

5 Tips to Help Self-Storage Tenants Repack Holiday Decorations

By Guest
Providing free storage advice is a terrific way to differentiate your self-storage facility from local competitors. Guest blogger Jonathan Deesing of iMove, offers five tips you can provide your tenants to help them re-organize their holiday decorations for maximum security and accessibility.
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