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Self-Storage Profit Think Tank: Ideas to Generate More Add-On Revenue


By Molly Bilker

In a world of natty legal restrictions and restraining licensing laws, self-storage operators may be limited in the types of products and services they can sell at their sites to create add-on revenue. But as they say, it never hurts to dream! Inside Self-Storage recently asked facility operators to think outside the boxes, locks and mattress bags and tell us what they would sell in a world where legal issues don’t count and they could sell anything they wanted at their facility to make more money. We received a variety of creative responses, and more than a few that are pretty doable in the real world.

Responses were gathered through Self-Storage Talk (SST), the industry's largest online community, as well as an online reader poll at See what our participants had to say. There are some fresh ideas that just might work for you!

Everyone Eats It, Everyone Needs It: Snacks and Sweets

SST senior member BroadwayStorage took a practical angle when it came to thinking of a service or product beyond the storage norm. Vending machines are not only something you can offer at your facility despite the legal hoops, they help you avoid collecting sales tax if you contract with a soda company like Coca-Cola or Pepsi. The soda giants will fill and maintain the machines, while you receive a cut of the profit.

While most people crave carbonated beverages, there's one sweet that's a must-have for many: chocolate. It's easy to imagine a reception counter with a display of truffles piled high on trays. Gina6k reminisced about her days selling chocolates to make a living. "I have a cherry cordial that is to die for and a shamrock stir stick for Irish coffee and ... just shy of 1,000 molds for almost anything imaginable," she says.

Not a fan of chocolate? There's always cookies. If you aren't one who would want to bake and sell them, you could always help out a daughter or local Girl Scout troop, as SST moderator MusicCity Gal did for a number of years. "We didn't make any money off of it, but the Troop did. I had customers that came every year to get them," she says. Don't forget about the Boy Scouts; they sell popcorn every year as regularly as the girls take orders for cookies.

Poll: Which of the following add-on profit centers do you think would work well at your facility? View the results here.

Artisan Income

While the thought of selling jewelry or local arts and crafts only received a whopping 3 percent of votes in the ISS poll, it was much discussed on SST. Senior member geraldine1051 had a couple ideas. One was to sell jewelry such as earrings, which she sold for a local company. "A few tenants would buy a pair or two of earrings each time they came in to pay rent. A few other tenants bought earrings from time to time,” she says.

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