Choosing Management Software for a Portable-Storage Operation: 5 Must-Have Features

By Markus Hecker Comments
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Selecting the right management software for a portable-storage operation can be a daunting task if you don’t know where to start. Portable (or mobile) storage adds new features and value for tenants that your management software must be able to accommodate to ensure you capture the most leads, track revenue and grow profit.

Development in the fairly new portable-storage industry prompted management software to undergo substantial enhancements and adapt to the needs of industry owners and operators. By definition, portable storage is not confined to one location, and operators face daily logistical challenges that require fully integrated, robust software programs to best navigate routes, add convenience for customers and provide real-time tracking information. Below are the top five features portable-storage management software should include for the best impact on profit and facility operation.

Smarter Logistics to Plan and Track Operations

Tracking is one of the most important aspects of portable storage. Operators need to be able to easily identify and track tenant information, locate containers and plot destinations. Up-to-date reporting is a must-have to manage and track every unit’s last recorded delivery location. Look for a product that embeds mapping software (like MapPoint or PC*Miler) into its architecture, combining pickups and deliveries to create the most ideal routes in seconds—and then printing directions for you.

Portable storage contains multiple moving parts, and losing sight of one aspect can cause a domino effect of disruption to daily operation. Everything must be managed from a central point to keep the business organized. Some logistical concerns include truck dispatching, delivery scheduling and reservation management. Tracking units is hard because customers often order more than one and may have multiple delivery addresses. Good software can coordinate these diverse variables, maintain organization, keep operators from losing units and cut labor costs.

Easily Customizable Business Rules

Not all portable-storage operations are the same, even within the same franchise. Make sure your software provider offers forms, tools and rules you can adjust to fit your business model. Features like postal-code-based taxation, mileage-based transportation charges, promotions, marketing and payment plans give portable-storage owners full control of their business.

Built-in form editors allow operators to create, define and customize rental agreements, warehouse orders, delivery tickets and more. A lengthy list of merge fields keeps managers from writing information by hand and makes printing, storing and electronically sending forms to customers easy and efficient.

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