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Preventing Malfunctions of Your Self-Storage Security System

By John Fogg Comments

Whether it’s a video camera on the fritz or an access-control gate that unexpectedly opens and closes at random moments, self-storage security components can fail just like any other electronic. However, there are steps operators can take to minimize their security machinery from going haywire to keep their property, employees and tenants safe.

The risks of a security system going wrong are usually due to human error. In most cases, a little bit of attention to the system and components will prevent the majority of issues that can arise. This should be part of the security philosophy of a site. If a system is installed and configured correctly, it should be a smooth-running operation. How security can go wrong is by failing to pay attention to the initial details of a security system.

Installation 101

Security-system wiring is low-voltage and needs to be installed separately from the standard electrical runs throughout the site. It should be in separate conduit, with no splices in wire runs. Ensure the conduit is not susceptible to moisture or weather. Wire pulls need to be smooth so no wires get nicked or cut. Neglect these details, and it leaves the potential for things to go wrong later.

The initial setup of the security software program is imperative. Once all access, alarm and monitoring devices are correctly installed and configured, the site security should be in place. Security systems are designed with a specific structure and protocol to accomplish their goal, and devices require a specific address in the software program. Groups of units become security zones that must be listed correctly. Alarm wires should be terminated in the prescribed position to communicate with the door table in the computer, and time zones need to be scheduled accurately.

Regular Upkeep

Site security does require diligence from the self-storage manager or others who operate it. Most malfunctions or breaches occur because the system is not used properly. Is there someone on site reviewing camera and gate activity? Are there exit devices in place so the customer is required to log out as well as in? Does the manager know if someone is spending large amounts of time at the site? Are security checks being done throughout the property, or is it all being administered from the office? These are things operators need to consider.

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