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Guarding Against Self-Storage Perils: Facility Managers Deter Crime and Ensure Personal Safety

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At another location, I have a guy that lives on site in an RV in the outdoor storage area. This has been very effective at a site where it was not really feasible to add cameras. Another benefit is that we pretty much all have carry [gun] permits (family-run business, not something I would encourage a hired employee to do necessarily), but we have never needed to go to that extent.
~Senior Member RandyL

Cameras, gate codes, security patrols and us.
~Senior Member Billings Storage

I tell all new tenants that they must be off the property by 7:30 [p.m.] because that is when we release the hounds ... and it's (almost) true. My maintenance man, a former prison guard who happens to be a very large guy, walks the property every night along with his two big dogs. Cameras and gate codes seem to help as well.
~Senior Member geraldine1051

Combination of visible cameras, night lighting, camera monitor very visible to customers in the office, and letting everyone know I have the cameras recorded and monitored via the Internet anywhere in the world. The big camera housings are very impressive looking, but the cameras are kinda old and not very good. But they [criminals] don't know that! The big signs on the gates that say "K-9 Drug Dogs Trained Here" have actually cost us a couple of rentals over the years also.
~Senior Member dennybeall

At my last facility, we had cameras, perimeter alarms, coded gates, block walls and great lighting. But the best was the fact that they all knew that we lived right there and were always watching everything! Cameras are fine, after the fact. Alarms, gates and walls will keep the honest people out. Good lighting and knowing that someone is there watching will convince most of the bad guys to move on to the other guy's place!
~Moderator Autodoc

My experience is that the best crime deterrent is my tenants. I tell customers that if they see things that don't seem right to dial 911. (My first wife was an Italian, so I learned how to say "I am sorry" very quickly. If the law is called in error, I will fix it.)
~Moderator astro

Word has gotten around about the "crazy little old lady" that packs heat! I'm not that scary looking, but I do keep my sweet .38 with me, and it has definitely been useful! Our cameras and individually alarmed units help, too! I'm sure my twisted, sarcastic sense of humor makes people wonder!
~Senior Member Rebee

Have you ever felt unsafe at work? If so, why did you feel that way and what did you do about it?

While working in this industry, I have encountered a broad spectrum of humanity, most of whom are decent. But occasionally you get to interact with the type that are either existing in a world of drugs or mental illness that make you uncomfortable. I seldom have a problem dealing with these types because of my past, but when they fail to respond to "reason," I merely summon the local police force to remove them from the property.
~Senior Member FHARumRunner

I have felt unsafe at work a couple of times. Both times had to do with irate tenants who actually threatened me personally as well as my business. Both times I called 911 and the cops were here in a moment. One of the guys was taken in the patrol car to jail, and the other was gone by the time the cops arrived. It's unfortunate to have to resort to calling the cops, but it is creepy that people feel the only way they can get a point across, or whatever, is to make a threat. Good grief.
~Senior Member geraldine1051

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