QuikStor Security and Software Celebrates 25 Years

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Customer Service

“Providing the best customer service coupled with innovative technology” is not only QuikStor's mission statement, it’s the practice that has helped make the company successful. This was proven when QuikStor was awarded “Best Customer Service” in the 2011 Inside Self-Storage Best of Business choice-opinion poll, in which ISS readers voted online for their preferred companies in nearly 30 categories.

From products to user experience, QuikStor fulfills its customers' needs. According to Gardner, it’s the “only company in the industry that offers a modern line of security products seamlessly integrated with state-of-the-art software solutions that continue to pioneer new features and allow facility owners to increase occupancy and revenue.”

QuikStor’s customers agree. “Since we started using QuikStor in 1996, the ease of use of the software and the information it has provided have helped us grow from three locations to 13," says Brooks Lumpkin, chief operating officer of Metro Mini Storage in Birmingham, Ala. "New staff can learn the software quickly.

The software itself continues to develop with changes in the industry, and our customers appreciate the speed with which we can take payments and answer questions and problems. The pricing, support, simplicity of the software and communication with the team at QuikStor have proven time and again that this platform is the right place for our company.”

QuikStor is excited about the many things to come in 2012, including new products, features and integrations. The company plans to expand features in its popular QuikStor OnDemand Web and Express software products, adding more integration.

“Every feature and product QuikStor produces comes from the perspective of owning and managing a site firsthand, not just as a programmer,” Gardner says. “Because of this distinctive point of view, QuikStor has always led innovation in the storage industry from the first Windows-based management software to an access-control system that can operate independently of the office. Looking forward, we’re excited to see how QuikStor will change the self-storage industry over the next 25 years!”

For more information, call 800.321.1987; visit www.quikstor.com.

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