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Sounds of Storage Podcast: Tom Litton Talks About Self-Storage Marketing and ROI

By John Carlisle and Tom Litton Comments
Tom LittonSuppose you're an owner-manager of a one-store self-storage operation in a busy metropolitan area. Your occupancy is solid, but it could be better, and your market is very competitive. You've budgeted $1,000 to spend on a marketing campaign. How do you spend it? How much time do you invest?
There's no single correct answer, but there are several possibilities, some more inventive and effective than others. Tom Litton, owner of Litton Property Management and a self-storage marketing expert, took a stab at this scenario during the most recent Sounds of Storage podcast. In speculating with Self-Storage Talk Community Manager John Carlisle, Tom listed three strategies for getting the best return on investment in the above scenario. They also discussed Yellow Pages advertising and referrals.
As the last guest in the podcast "Speaker Series," a platform for presenters of the upcoming Inside Self-Storage World Expo in Las Vegas, Tom mentioned his upcoming seminar on March 15 will contain 50 free or inexpensive marketing ideas, giving all attendees something to take away. Click on the gray button to the left to listen. Running time: 15:27.
The ISS Expo will take place March 14-16 at the Paris Hotel & Resort in Las Vegas. Registration is still open, and more information is available at
SST is the largest online community in the self-storage industry and the official discussion forum of ISS. Join for free by visiting and clicking "register."
To listen to additional Sounds of Storage podcasts, click here.
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