By Randy Johnston

However helpful your self-storage security system has been to this point, times are changing and technology has become more advanced. Weve all heard this saying, Evolve or die. In regard to security systems, this would entail a full-blown upgrade involving the latest version of your current system, or a tear it out and start over again replacement.

But as much as it may be critical to evolve your site security, its still cost-effective and in the best interest of your self-storage facility to schedule a thorough wellness check of your system before making any major decisions. Your manufacturer can best help you determine your needs for upgrades, replacements or routine maintenance.

What a Wellness Check Provides

When it comes to obtaining a wellness checkup for your security system, your first call should be to the manufacturer of your security products. Ask the manufacturer to recommend a well-seasoned dealer who has the experience to provide you with a superior evaluation. This should include an inspection of the overall working condition, appearance and other important factors of your security system including:

After the wellness checkup has been performed, the dealer should give you the results and offer recommendations for improvement. A typical result could include the following findings:

Take Action

The findings from the dealer should be delivered with proposed action items and a timeline for implementation. Using the bulleted list above, these recommendations could include:

Dustin Reeves, sales manager for Blue Ridge Security Systems in Anderson, S.C., has offered a wellness checklist to his customers for several years.  I love the approach. It gives my customers a low-pressure blueprint for successfully upgrading, maintaining or replacing any component of their security, says Reeves, whos also used wellness checkups to introduce new innovations. For example, with our exclusive intelligent motion sensor, the motion sensor reacts and sends a 10-second video clip to our monitoring center. Our staff then determines the threat and reacts accordingly, he says.

Most installing dealers offer wellness checkups free of charge, regardless of which products you use. They all want whats best for you and your customers because thats whats best for the manufacturers as well.

Work closely with your manufacturer and its factory-trained dealers and installers to unlock your security systems full potential. A thorough checkup can show you where your security system excels, and where you can make improvements. It may be your system is just fine, and with a little TLC youll be in great shape. Or you may learn a new security product is available that will take your system to the next level. By giving your facility a thorough wellness checkup, youre protecting your investment and providing your customers with a safe storage solution.

Randy Johnston, a national self-storage specialist for DKS DoorKing Systems, has enjoyed nearly a decade in the self-storage industry. He serves on industry committees and speaks often during self-storage tradeshows and events. To contact him, call 843.679.5977; visit [email protected] .