- Bruce Bahrmasel, Landstar Realty Group, Chicago
- Robert Brehmer, NAI Daus, Cleveland
- Larry Goldman, RE/Max Best Associates, Overland Park, Kan.
- Chris Hitler, Investment Real Estate Specialists, Mequon, Wis.
- Greg McDonald, Magnum Real Estate, Minneapolis
- Jim Soltis, Preview Properties.com, Brighton, Mich.
How have self-storage occupancies and leasing activity held up over the last year? What’s your prediction for the next six months?
Bahrmasel: In most markets in Illinois, the last year showed declines in occupancy and rent. In the past few months, there has been a turnaround in these areas, but it’s possible the increases are seasonal. The next six months will tell us whether the recovery will hold up.
Brehmer: Throughout Ohio, occupancies seem to be holding up, with the exception of projects that should not have been built. Rents are flat, and leasing activity is pretty much consistent. Some owners reported an increase in short-term business due to homeowner foreclosures.
Goldman: In general, 2009 was a tough year for owners in Arkansas, Kansas and Missouri, with occupancies dropping and concessions increasing. The hardest-hit areas were vacation areas and communities where development and facility expansions got ahead of themselves and markets were overbuilt a few years ago. The strongest areas last year were ones that didn’t attract a lot of attention from developers or enjoyed a strong agricultural base. Nearly across the board, occupancies are coming back slowly in 2010.
Hitler: Business has been rather good for Wisconsin storage owners. A recent survey of 80 owners shows the average occupancy at 90 percent, which is a couple points lower than 2008, but certainly not a huge drop. Activity has picked up in the last three months but, historically, spring and summer tend to be stronger times of year than winter for most storage owners. It’s hard to say whether it’s an indication of stronger economic fundamentals or simply the cyclical nature of the business.
McDonald: Self-storage occupancies in Minnesota have been flat or slightly declining over the last 12 months. Some owners expect to see a seasonal increase during the summer months, but many find that tenants are turning over at an increased rate.
Soltis: Throughout Michigan, there has been a reduction in occupancy over the last year for most operators. However, I did speak with a few owners who noticed a slight increase in the beginning of 2010. Many are trying to maintain their business by offering free rent concessions and other incentives until the market makes a recovery.
Are self-storage facilities in your market changing how they advertise?
Bahrmasel: Owners are certainly exploring ways not be tied to Yellow Pages ads. Internet-based alternatives are the most popular advertising methods, but social media hasn’t been explored very much by owners in Illinois.
Brehmer: Advertising methods in Ohio haven’t changed dramatically in recent months. Most facilities have some type of free-rent promotion while others offer free use of a moving truck. I’ve noticed an owner employing text marketing. The facility has a text number customers can dial to learn about the property. This type of advertising is relatively new and, along with social medial, will likely become a good way for self-storage owners to reach college students and other young customers familiar with the technology.
Goldman: I’m seeing little advertising activity in social media, but the shift from print advertising to Internet marketing is accelerating as owners are looking for more bang of their buck in their marketing budgets.
Hitler: Social media hasn’t yet caught on in Wisconsin, but more owners are using websites and search-engine ad words to advertise their facilities. Given the relatively strong occupancy levels, owners haven’t had to substantially increase the use of promotions to generate new rentals.