Ask your potential vendor about its familiarity with video hosting and offsite recording systems. It’s possible everyone will be saving surveillance footage this way in the future. Some vendors might suggest you have local and online video-recording capability. If it’s in your budget, this is a good idea, as it adds redundancy and guarantees you’ll have video to present in court when needed.
|Intervention specialists watch live video from a surveillance center. If they see anything out of the ordinary, they alert the property owner or the police.|
Installing a video-surveillance system can help you mitigate losses due to theft or other crime. It might even reduce your insurance rates. If you use video in your security plan, however, it makes sense to have it watched or monitored.
So how do you manage the video? Your security vendor might suggest onsite guards watch the video feeds at all times. Or it might suggest employing a company of intervention specialists to observe from an offsite location. It might even recommend a combination of both. Outsourcing the monitoring function can actually save money because it allows you to reduce onsite staff.
Real-time remote surveillance, or remote monitoring, allows trained personnel with the appropriate equipment to view your surveillance system from off site. This is a security option used by a growing number of businesses. If you have real-time surveillance services as part of your security program, you have someone who can intervene while incidents are taking place.
Buying the Best
Once you’ve narrowed down your list of potential security vendors, determine which companies can offer you ongoing services. Using an IP infrastructure and offsite surveillance personnel allows you to get more out of your investment. But that means your vendor or one of its service providers has to offer monitoring. Does it monitor 24/7? Does the video go to a secure data center? Will it send you daily monitoring reports? Does it have a good relationship with local law enforcement?