After addressing the above main security systems at your site, consider adding in an intercom or music system. These are inexpensive tools that provide value to any facility. Intercoms strategically placed around the facility provide tenants with instant access to your manager when they have questions or concerns.
A music system creates a calming or upbeat ambience for tenants while they are at their units. Create a CD that offers specials on your inventory or truck rentals. Add a microphone to your music system to implement facility-wide or zoned paging.
After the Install
Set up, configuration and training on your newly purchased security equipment are just as important as the equipment itself. Ask your supplier how it handles these items. Does it remotely assist you with setup or provide you with real-time webinars? Does it conduct onsite training at the completion of the installation or a combination of these methods?
Unfortunately, it is all too common to have a system installed by a local company that does not understand the idiosyncrasies of the self-storage industry, so be sure the security vendor you choose does.
In addition to increasing the security at your facility, be sure to take a hard look at your management software. Does it allow you to remotely access your facility, which can reduce commuting time or lower staff requirements? Does it enable tenants to pay their bills online or view transaction history?
A security company that offers software, access control, digital video surveillance and door alarms can provide you with a seamless system that allows you to observe all movement and access at your facility. Strong integration is more important now than ever, letting you know all your systems are compatible and working toward the same goals: secure your facility, protect your tenants and increase revenue.
Paul Brandenburg, commercial sales manager for QuikStor Security and Software, has more than nine years of self-storage experience, including seven years working for QuikStor. The Van Nuys, Calif.-based company is a supplier of management software, access control and digital video products. For more information, call 800.321.1987, ext. 207; e-mail firstname.lastname@example.org.