Spend time with each employee to provide recurring performance feedback. MaxPerformers want to constantly learn, improve and acquire new skills. Owners who provide constant performance feedback regularly provide instruction, coaching and skill guidance. They are always watching for teachable moments and use them to encourage great performance and redirect poor performance.
Employees who are given the regular opportunity to improve quickly become MaxPerformers; they welcome effective feedback and use it to increase their performance, contribution and impact.
Spend time with each employee talking about the future. Employees think about today; MaxPerformers plan for the future. Owners who spend time discussing the employee’s future—new directions, opportunities for growth and contribution—engage employees for the long term.
A career development discussion builds a strong relationship between the employee and owner because he shows interest in the long-term contribution and development of the employee. Average performers are kept in the dark; MaxPerformers have a clear vision of the future, a voice in its direction and the support from their employer to implement it.
Effective management is the key to developing average employees into MaxPerformers. Connect employees intellectually and emotionally to their work and workplace. Not only will they develop into MaxPerformers who build your workplace brand, but they will generate consistently extraordinary results.
Jay Forte is a speaker and consultant. His first book, Fire Up Your Employees and Smoke Your Competition, was released in March. For more information call 401.338.3505; visit www.fireupyouremployees.com.