Nearly every day we hear how we need more from our employees in tough economic times. We need them to have more control of expenses, better focus on efficiency, greater effort and more innovation. If you wait until times are tough to ask these things from your employees, you are already in trouble.
Great organizations insist on great things from their employees at all times—in strong or weak economies. Strong organizations invest in the right people who, on a daily basis, cut waste, spend wisely, hunt for opportunities and constantly make the company better. This isn’t by accident. These employees are well-chosen, coached and developed. In short, employees who are well-managed can become MaxPerformers.
MaxPerformers create opportunities out of daily events. They connect with customers and are passionate about their work. MaxPerformers remind us of the truth in the statement: Our people are our profits.
Management is the key to a great performance. Successful self-storage owners know how to engage, inspire and connect with their employees. They know how to develop the ordinary employee into the MaxPerformer. The following five areas can help you create MaxPerformers in your organization.
Hire employees who exhibit the right talents for the right role. In today’s intellectual workplace, we know employees must think their way through the day. We also know thinking is unique to each of us and, therefore, not everyone is a good fit for every role. MaxPerformers are employees who work in areas that match their talents because it connects them intellectually to their work. They feel capable, confident and competent.