Take Out the Guesswork
We all know you cannot judge a book by its cover, but we are all learning that you can’t judge a self-storage tenant by first appearances. We have noticed a trend: The people we have rejected came into the office well dressed and looked as if they were solid citizens with good credit. On the contrary, these are sometimes the folks with sketchy backgrounds and bad credit. The system reveals credit facts and doesn’t require us to be clairvoyant.
Doing a background and credit check allows you take control of your business. The process saves you endless hours of collections and also gives you an edge on your competitors. Again remember, you can set the criteria so it fits your occupant base. The success is in how you present this to your potential occupants. Homeland security guidelines can help you understand why this process is so important.
We are always trying to find ways to increase our security and protect our facility financially. We have found that signing up for the background and credit check service has been money well spent.
Terri Heil is the business development manager and Ed Heil is the manager of operations and security at Lake Havasu RV & Boat Storage of Lake Havasu City, Ariz. Both belong to the Arizona Mini Storage Association and are regional chairpersons for the Arizona Mini Storage Association. For more information, call 877.764.1961; visit www.lakehavasustorage.com.