This site is part of the Global Exhibitions Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.


Self-Storage Training Institute Launches the Qualified Manager Program

Drew Whitney Comments
Continued from page 3

Tammy Ross has more than 20 years of self-storage experience. As an industry consultant, she has extensive expertise in the areas of self-storage training and marketing. In 2000, she and her husband, Stephan, created Cutting Edge Self-Storage Management & Consulting, which manages properties in Arizona, Colorado, Florida, Idaho, Illinois, Missouri, Nevada, Oregon, Texas and Utah.

Randy Tipton owns and operates Universal Insurance, an entrepreneurial business that has created and provided specialized insurance coverages to the self-storage industry for 15 years. She is a seasoned industry professional with more than 30 years of insurance underwriting, marketing and management experience. Her industry knowledge has led her to be a moderator and instructor for a variety of educational forums.

Susan Weinman is the vice president of Yellow Page services for Phoenix-based Michaels Wilder, an advertising agency specializing in print and Internet Yellow Pages. She is a frequent presenter at self-storage tradeshows and has written articles for numerous trade publications.

Ray Wilson is an internationally recognized authority on self-storage investment analysis. He is president of Self Storage Data Services Inc. (SSDS), a research firm he founded in 1992. SSDS maintains a nationwide database of operating statistics on several thousands of facilities, tracking trends in the top 50 U.S. metropolitan statistical areas on a quarterly basis. Mr. Wilson’s speaking engagements have included Australia and Europe as well as regular appearances at conferences and tradeshows throughout the United States.

Ready to Enroll?

Click onto and head for the Qualified Storage Manager Program pages for full details and begin working on your designation today. If time and money is of the essence, and professional management is your ultimate goal, the QSM packages it all, promising to make you knowledgeable in all areas of self-storage management:

  • Phone skills
  • Marketing
  • Customer service
  • Site maintenance
  • Sales
  • Collections
  • Legal issues
  • Pricing strategies

“It is important as a responsible owner/developer/manager in the business to be aware of the changes in the environment to properly protect your assets in the most cost-efficient ways,” explains Randy Tipton, QSM faculty member and owner of Universal Insurance. “Knowledge is power. Having an awareness of our industry will benefit you tremendously as you grow your business.”

Having a professional degree such as the QSM designation to buoy your career and standing in this industry is even more important in today’s roller-coaster economy, explains faculty member Rick McGee. “As the economy shifts and changes, education is critical. Without ongoing education, people and positions become stagnant and unsuccessful. Education is the key to continual improvement and success.”

“President John Kennedy said that a ‘raising tide lifts all boats,’” adds Chiswell. “The QSM program improves educational opportunities for managers and owners across the United States and the world. By raising the education and profession-alism of everyone through this program, the entire industry can be raised to new heights.”

For more information and to enroll in the Qualified Storage Manager Program offered by SSTI, visit

« Previous1234Next »
comments powered by Disqus