Self-Storage Training Institute Launches the Qualified Manager Program

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Randy Johnston previously served as director of sales and development for Digitech International, which has provided comprehensive security tools for the self-storage industry for more than 25 years. Prior to joining Digitech, he spent 17 years in sales and served four years in the United States Coast Guard.

Jamie Lindau, the national sales manager of Trachte Building Systems, has spent the last 23 years helping property owners plan, develop, build and profit from self-storage. He is a regular contributor to industry publications as well as a speaker at national conferences and tradeshows. Drawing from his own experiences as a former self-storage business owner, he has conducted more than 200 self-storage development seminars for Trachte since 1988.

Tom Litton has managed more than 150 storage facilities in 11 states. A prolific writer, he has written more than 150 magazine articles for various self-storage publications as well as newspapers. Mr. Litton has conducted seminars worldwide on various self-storage topics including operation, management, develop-ment and ownership. His company, Litton Management & Consulting Inc., routinely conducts public seminars each year and is considered a leader in self-storage education and training.

Rick McGee has been working in the self-storage industry since 1999. In 2000, he joined forces with a team of developers and completed the Internet-based technology for Online Self Storage Inc., which allows owners and operators to process rentals and payments via their websites. In 2002, the company introduced Call Maximizer as the first transaction-based call center in the self-storage market.

Brad North entered the self-storage industry in 1989. Since then, he has excelled as an owner, general contractor, developer, general manager, trainer and consultant. He has built more than 350,000 square feet of storage, and trained and consulted with thousands of owners and developers throughout the world. His company, Advantage Business Consulting & Management, offers complete turnkey management services, currently managing more than 1 million square feet of self-storage nationwide.

Stephan Ross began his industry career in 1984 with National Self-Storage. He moved on to Executive Self-Storage as southeast regional director in 1987, and in 1996, he went to work for Extra Space Management of Salt Lake City, where he became vice president of operations in charge of feasibility studies, third-party management and facility operation in more than 10 states. Four years later, Stephan and his wife, Tammy, created Cutting Edge Self-Storage Management & Consulting.

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