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Seven Design Essentials for Efficient Self-Storage Operation

Linnea Appleby Comments
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6. Restrooms

Consider having an accessible bathroom for tenants visiting their units after office hours, otherwise you may be setting yourself up for some really unwanted extra maintenance issues. Use a keypad to control entry if you anticipate problems. Restroom cleanliness should be a top priority for management.

7. Staff Break Room

Provide an area where staff can keep extra supplies and personal items out of customer view. The front desk should be clean and neat at all times, not cluttered with purses, coats or lunches. Having a small break room allows managers to eat their lunches in private, not spread out on the customer counter.

Spending time in advance thinking about the day-to-day functions of storage can really help your project be more successful in the long run. It is easier and cheaper to incorporate these and other items into your plan while it is still on paper rather than trying to retrofit after the fact. Don’t be afraid to seek the help of a professional to assure your design plans have all the necessary items to keep your facility operating efficiently.

Linnea Appleby is president of Sarasota, Fla.-basedPDQ Management Solutions Inc., which provides full-service facility management, consulting, startup, auditing, management and training services. She is also the managing director for the Florida Self Storage Association. For information, call 941.377.3151; visit

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