Most self-storage facilities experience a period during the month that managers refer to as “slow time” or “downtime.” For the most part, we have an opportunity to use that time productively, potentially earning an edge over the competition.
Many facilities have heavier traffic on weekends or days leading up to the weekend. Many stores, too, have workloads that pile up toward the end of the month or the first week of the month, depending on when rental payments are due. Most sites experience a seasonal period that is busier than others, such as the spring or early fall. How can we maximize these lulls in the business when our time-management skills are being tested for inspiration?
The majority of facility managers have a computer or access to a computer and the Internet. The Web has been a blessing and a curse to some owner/operators. To me, it's just another tool I can use to improve my life and productivity. Although I don't consider myself a high-tech person, I've become a little more comfortable around computers and their ancillary gadgets, and have gradually become more appreciative of their value.
The Internet is my new “university.” What do I mean by that? It allows me (and all users!) to learn more about almost anything and, for the most part, much of this education is free or for a very minimum cost.