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Self-Storage Security Equipment: Providing Protection and Increasing Occupancy

Paul Bradenburg Comments

Last month, we focused on software and how a seamless integration with security could improve efficiency at your facility. This month, the spotlight is on security equipment and what it can do to protect your facility and increase occupancy.

There are five main security categories that each facility should review and understand: access control, video surveillance, unit alarms, facility communications and office/apartment intrusion protection. When a facility uses these security categories in combination with software, it not only offers a robust security solution for tenants, but also creates a great marketing benefit for the site. Who wouldn’t prefer to store precious belongings at a facility that was protected like Fort Knox?

This article examines each of these security solutions and highlights how their integration with software will improve your security as well as help you increase revenue and occupancy.

Access Control

Let’s begin with the security that every site will need to get started: access control. Whether you have a facility with 20 units or 2,000 units, you need to protect the belongings in those units with some form of perimeter security. The most common form of perimeter security is fencing around the facility, combined with a gate or two controlled by a keypad system. Multi-story sites with elevators also use similar keypads to restrict access to upper floors to assure that only tenants with a unit on that floor are allowed access. Along those same lines, access doors into the first floor or single-story buildings can enjoy the same protection by having a keypad control an electronic door lock.

The early days of keypad systems were simple—no bells or whistles. They “opened the gate,” and there certainly wasn’t any integration between the keypad system and the management software, which could lead to double-entry and human error. So what’s new in the world of access control? First, many keypads now have so many features that the actual access-control keypad part of it is really secondary. Here’s a short list of additional features that can be added to keypads:

Pinhole cameras. These small, covert color cameras allow you to capture a close-up image of every person who enters a code on the keypad.

Intercom. An intercom speaker allows easy two-way communication between a tenant or prospect who may have a quick question or just wants to say hello to the manager. This is a great option when inclement weather dissuades people from getting out of their cars to enter the office.

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