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Jim Chiswell is the president of Williamsville, N.Y.-based Chiswell & Associates. Since 1990, his firm has provided feasibility studies, acquisition due diligence and customized manager training for the self-storage industry. In addition to contributing regularly to Inside Self-Storage, Mr. Chiswell is a frequent speaker at Inside Self-Storage Expos and various association meetings. Mr. Chiswell can be reached via e-mail at Jchiswell@adelphia.net; phone (716) 634-2428; www.selfstorageconsulting.com.