Technology

Internet marketing is quickly becoming a major part of all self-storage operations. And rightly so: Hundreds of thousands of potential renters use the Internet each month to find storage. The storage industry is not the only industry where the Internet plays a huge role. Almost any industry today must consider the Internet as an essential source of new business. In ...

Most self-storage facilities experience a period during the month that managers refer to as “slow time” or “downtime.” For the most part, we have an opportunity to use that time productively, potentially earning an edge over the competition. Many facilities have heavier traffic on weekends or days leading up to the weekend. Many stores, too, have workloads that pile up toward the ...

For many years, self-storage software and security services relied on separate pieces of equipment to run respective applications. Often, one did not know how to communicate with the other, which resulted in two separate databases that had to be individually maintained. This double-entry method sometimes meant discrepancies between the databases. This was especially dangerous when a tenant—who should have been ...

I’ve been extremely fortunate most of my life to have experienced good health. Aside from the occasional cold or seasonal flu attack, very little has really ailed me. That all changed in June 2004, when I started a new job as marketing communications/PR manager for the largest records-management software company in the world. There I succumbed to a disease, brought ...

About four years ago, we forecast the 10-year future of security in the self-storage industry. Less than halfway through, a few innovations have arrived on the fast track while others loom on the horizon. For the most part, the third-generation facilities coming out of the ground have more comprehensive and effective operations, and security and control systems than might have ...