Self-Storage Marketplace SpareFoot Expands Call Center, Holds Job Fair
Copyright 2014 by Virgo Publishing.
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Posted on: 01/08/2014



 

SpareFoot, an online marketplace for the self-storage industry, is holding a job fair on Jan. 14 to hire 31 employees who will support the expansion of its call center. The invitation-only open house  is from 5 to 7 p.m. at SpareFoot’s headquarters, 720 Brazos St., in Austin, Texas.

Call-center representatives, dubbed Amazing Customer Experience (ACE) Members, are the company’s first point of contact, according to the SpareFoot website. They assist self-storage customers with all needs including determining what size storage space they need, booking and managing storage reservations, and assisting with truck rentals. ACE Members also handle Web chat and e-mail inquiries.

SpareFoot employees are offered paid insurance, free daily lunches prepared by a chef, stock options, snacks and beverages, a casual work environment, and vacation time. Qualified applicants should have the following:

  • Verbal and written communications skills
  • Internet skills including the ability to navigate multiple tabs and sites
  • The ability to type at least 25 words per minute
  • Self-motivation
  • Schedule flexibility

To be invited to the open house, potential candidates must send a cover letter and resume by Jan. 11 to Rachel Morse at rmorse@sparefoot.com. The subject line should read: “ACE Team Open House.”

Founded in 2008, SpareFoot.com helps consumers find and reserve self-storage units, with comparison shopping tools that show real-time availability and exclusive deals. With a network of more than 6,500 storage facilities ranging from mom-and-pop operations to real estate investment trusts, the company reaches prospective storage renters though partnerships with brands including SelfStorage.com, Apartments.com and Penske Truck Rental.