Inside Self Storage: Features/Columns

What Would You Do? Self-Storage Maintenance Maladies

Self-storage operators must keep their properties in tip-top shape to maximize curb appeal, which sometimes means handling simple maintenance tasks and other times more complex renovation projects. Do you know the best approach to common maintenance problems? Read on for ...More

February 25, 2013

Posted in Articles, Management

Proactive Steps Self-Storage Owners Can Take to Prepare Their Facility for Sale

After weighing the positive reasons for selling your self-storage facility against the challenges and risks, you’ve decided now’s the time. So what next? The following suggestions will help facility owners ensure their facility sells to the right person for the right price. ...More

February 23, 2013

Posted in Articles, Real Estate

Serving Asian Self-Storage Markets: Talking With Extra Space Self Storage CEO Michael Hagbeck

Michael Hagbeck Extra Space Storage Asia

Extra Space Self Storage of Asia opened its first self-storage facility in Singapore in 2007. The company now has five facilities in the region as well as stores in Malaysia and Korea. CEO Michael Hagbeck talks about the company’s growth and future plans. ...More

February 21, 2013

Posted in Articles

What Would You Do? Navigating Tricky Service Situations in Self-Storage

Self-storage experts know a critical component to keeping a facility in top-notch status is a management team with customer-service savvy. When customer issues arise, do you have a plan of action? Is what you would do the same as what you should do? ISS asks industry ...More

February 19, 2013

Posted in Articles, Management

The Pros, Cons and Legalities of Online Self-Storage Auctions

Some self-storage operators are turning to online auctions to draw more bidders and streamline the lien-sale process. However, they should first consider the legalities of online auctions and potential pros and cons. ...More

February 17, 2013 By Jeffrey Greenberger

Posted in Articles, Legal Issues, Management

4 Key Areas of Assessment for Purchasing an Existing Self-Storage Property

There are many factors a buyer must consider when purchasing an existing self-storage site. To ensure all critical components are addressed, he should break down the purchase decision into four key areas: financial statements, site inspection, management team and location ...More

February 15, 2013

Posted in Articles, Real Estate

What the Heck! An Open Letter to a Self-Storage Manager and Her Stretchy Pants

Industry consultant Bob Copper writes an open letter to a self-storage manager in Texas, questioning the person’s office attire and lack of attention to the customer service and facility cleanliness. ...More

February 13, 2013 By Bob Copper

Posted in Articles, Management

The Affordable Care Act’s Employer Shared Responsibility Penalty and How It May Affect Self-Storage Owners

With the Affordable Care Act’s healthcare insurance mandates on the horizon, there’s a lot of confusion about how self-storage operators will be affected. This article examines the definition of a “large” employer as well as the penalties employers might incur and how to ...More

February 11, 2013

Posted in Articles, Finance, Management

Giba Storage in South Africa Responds to Consumer Interest

Though consumers in many parts of South Africa are still learning the benefits of self-storage, demand was so high in KwaZulu-Natal that the owners of Giba Storage opened the business on the same property as a gravel quarry. ...More

February 9, 2013

Posted in Articles

Self-Storage Operating Performance in the Primary Markets: What It May Mean for Facility Owners

The self-storage industry is known for its ability to weather swings in the economy that negatively impact other property types. This article examines the operating performance of the primary self-storage markets consisting of real estate investment trusts and independent ...More

February 7, 2013 By Ray Wilson

Posted in Articles, Management

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