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  • The First Choice
    Self-storage facilities are the first choice for records storage and, consequently, have an advantage over commercial records centers for providing records- management services. Several key factors enable self-storage operators to block commercial records centers from ...More
    March 1, 2003 Cary F. McGovern Posted in Articles
  • Employee Termination
    Firing an employee is one of the hardest tasks you face as a business owner or manager. if you've ever had to terminate someone, you already know this. if you haven't done so yet, you may find out some day. Looking a person in the eye and telling him he no longer has a job ...More
    March 1, 2003 Fred S. Steingold Posted in Articles
  • Global Court
    There's plenty I could say about legal issues and litigation as they pertain to self-storage, especially as we now have dozens of industry associations across the country working to pass bills and establish laws to protect and beneficially affect our business. But as we've ...More
    March 1, 2003 Teri L. Lanza Posted in Articles
  • The Winds of March
    It's that time of year when our dedication to new year's resolutions is safely behind us and we are free to think about things really happening in our lives. March also brings the winds of spring, which are the perfect metaphor for understanding where the self-storage ...More
    March 1, 2003 Michael L. McCune Posted in Articles
  • Say Cheese!
    They say a picture is worth a thousand words. Well, here are a thousand words about taking pictures. Magpix-350 A good video-surveillance system provides a broad record of your site activity. However, these video cameras won't provide an up-close view of a cut lock, damaged ...More
    March 1, 2003 Doug Carner Posted in Articles
  • Why Flood Insurance?
    As the winter snow melts and the spring months deliver frequent rain, floods are one of the most common natural disasters. Flooding occurs when heavy rains pour over dry land or rain falls too fast for the earth to soak up all the water. Flooding also results from ...More
    March 1, 2003 Amy Brown Posted in Articles
  • Maximize Profits Through Differentiation
    As the self-storage industry grows, evolves and becomes increasingly competitive, its professionals must recognize the importance of setting themselves apart from the rest of the marketplace. With today's customer calling four to five stores before deciding where to store ...More
    March 1, 2003 Brad North Posted in Articles
  • European Self-Storage Faces Financing Challenges
    One of us was recently invited by a top firm of London property advisers to spend a day sailing in the Southampton waters. Fellow guests included representatives of some of the leading U.K. property institutions as well as some distinguished commercial surveyors. During the ...More
    March 1, 2003 Richard Fox and Bill Lax Posted in Articles
  • Upselling
    "Do you want fries with that?" is the familiar refrain we hear every time we walk into a McDonald's. That simple line was responsible for increasing the company's sales by a whopping 15 percent, virtually overnight. If it's good enough for McDonald's, it should be good ...More
    March 1, 2003 Fred Gleeck Posted in Articles
  • A Discussion of Cap Rates
    During my early career in real estate, I served as a real estate analyst for a major Wall Street institutional investor that was very focused on capitalization (cap) rates and 10-year internal rates of return (which, quite frankly, are only as good as the information and ...More
    February 1, 2003 Matthew T. Pipkin Posted in Articles