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  • The Importance of Tracking Results
    To maximize the effectiveness of your sales and marketing program, you must track the results of your findings. This will help every operator, big or small, develop a strategy for improving the operation of his business. For example, one way to improve the performance of a ...More
    May 1, 2003 Brad North Posted in Articles
  • Software International
    Self-storage is a global business. Europe is enjoying double-digit growth, and Southeast Asia is a new market for this industry. In light of this expansion, how do you choose a software package for an overseas facility? There are a number of factors that come into play. It ...More
    May 1, 2003 Dallas Dogger Posted in Articles
  • Records Management: Software And More
    Perhaps you've heard about commercial records management at one of the recent self-storage conventions. Or maybe you've been reading some of the articles on the subject published in Inside Self Storage. If you have an interest in commercial records management, this article ...More
    May 1, 2003 Steve Hyman Posted in Articles
  • Remote Management
    The Internet plays a substantial role in almost any industry. With the self-storage industry catching the wave of technological advancement and change, it is safe to say operators will continue to capitalize on this area and take advantage of the many innovations changing ...More
    May 1, 2003 Jennifer Flachman Posted in Articles
  • European Self-Storage: Access Control and Security
    Two things have been made apparent at recent self-storage conferences: There is fantastic opportunity for development of the self-storage industry in Europe; and the guys in Europe are lucky they have a ready-made product available from their buddies across the pond. Well, ...More
    May 1, 2003 Barry Rimmer Posted in Articles
  • Self-Storage Technology: Advancements Over the Pond
    I love change. I live for it. And I've always been at the front of the queue when it comes to embracing the opportunities created by the organism we call the World Wide Web.I'm on the technology bandwagon in this issue. Three years ago, as a director of the Self Storage ...More
    April 1, 2003 Andrew Donaldson Posted in Articles
  • Time for a Check-Up
    Your doctor recommends you have an annual check-up, and you know you should; but sometimes you are just too busy. If you have symptoms of an illness, however, you are likely to go to find out their cause. The health of your self-storage facility is important to your ...More
    April 1, 2003 Michael L. McCune Posted in Articles
  • Call-Center Update
    The first call center designed to support independent self-storage properties was created two years ago. The concept of using a call center to capture potentially missed rental inquiries was not new. The top five largest operators had previously established internal call ...More
    April 1, 2003 Stan Colona Posted in Articles
  • The Software-Survival Toolbox
    It's a fact: Computer hard drives fail without warning, viruses destroy company records, and unauthorized eyes try to spy on your business. How can you safeguard your valuable files and optimize computer performance? By using a simple collection of indispensable software ...More
    April 1, 2003 Doug Carner Posted in Articles
  • Empower Software Technologies LLC
    Tom Smith and partner Jeff Power have been developing software packages for more than 20 years. They created software for the medical and legal markets before discovering the booming self-storage arena and launching Empower Software Technologies LLC in October 1998. Power's ...More
    April 1, 2003 Amy Campbell Posted in Articles