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  • The Value of Type-In Traffic
    How would you like to pay a flat fee of less than $10 a year and get a steady flow of self-storage prospects to your website? Using websites to promote your facility is all the rage these days but, frequently, it costs hundreds if not thousands of dollars to get your site ...More
    July 1, 2003 Fred Gleeck Posted in Articles
  • Door and Building Maintenance
    If your self-storage doors and buildings are not being properly maintained, you may be losing business. Even your best customers will get frustrated with doors that won't open or close easily, or with having chalk or dirt get on their clothes and hands. A well-maintained ...More
    July 1, 2003 Teresa Sedmak Posted in Articles
  • Preventive Maintenance for U.K./Europe Storage Facilities
    "Prevention is better than cure," or "If it ain't broke, don't fix it." Which do you believe? I suggest both are equally correct and, at the same time, incorrect. Paying for regular maintenance vs. paying for replacement is often a dilemma. A regular program of prevention ...More
    July 1, 2003 Graham Lomax Posted in Articles
    When I was two years old, my parents purchased a lime-green Dodge Dart with dark-green interior. It had a beautifully smooth bench seat in the back on which I would slide from one end to the other every time we went around a sharp turn. It had a black hard top and sweet ...More
    July 1, 2003 Teri L. Lanza Posted in Articles
  • Levels of Service
    Records-management in self-storage operations has always included minimal service options. Today, with new methods and technology, you can offer higher levels of service if you choose. This article discusses the value of adding services to your records-management portfolio. ...More
    July 1, 2003 Cary McGovern Posted in Articles
  • Choosing the Right Contractor
    Licensed vendors and professional contractors are hired to provide materials, equipment, supplies and services. Vendors contribute to the daily operation of every facility. For example, trash collectors properly dispose of garbage. A lawn service may be used to cut grass ...More
    July 1, 2003 Amy Brown Posted in Articles
  • Lights, Cameras Action
    How many self-storage facilities can boast openings with guest appearances by pop icons Marilyn Monroe, Arnold Schwarzenegger, Katherine Zeta-Jones, Lucille Ball, Dorothy Gale, Cleopatra, Charlie Chaplin and Fred Flintstone? Only one. On Wed., March 19, Conejo Valley's ...More
    July 1, 2003 Teri L. Lanza Posted in Articles
  • International Business Forum
    At the 2003 Inside Self-Storage Expo in Las Vegas, three U.S. self-storage veterans discussed their perspectives on the growing self-storage market in the United Kingdom and Europe. In a unique International Business Forum, Ken Nitzberg, chairman and CEO of Devon Self ...More
    July 1, 2003 Posted in Articles
  • A Time to Excel
    How does discounting my rental rates affect length of occupancy?Is a $1 move-in special more profitable than giving rental discounts?What percentage of my tenants pay a discounted rent?When does offering automatic rent collection make financial sense?How many hours a month ...More
    July 1, 2003 Doug Carner Posted in Articles
  • Ambitions
    Award Winning sculptor R. David Mattiza Once a key player in the tight-knit self-storage industry, R. David Mattiza now spends his days elbow-deep in clay, sculpting renowned works of art. Mattiza spent 17 years in the self-storage business, designing and building ...More
    July 1, 2003 Amy Campbell Posted in Articles