Features/Columns


  • Fine-Tune Your Management TrainingTurning your employees into ultra-sales people
    Fine-Tune Your Management TrainingTurning your employees into ultra-sales people By Rick Kaczmarek Whatever your involvement in the self-storage industry, you'll agree that the easiest way to improve performance at a specific property is to improve the effectiveness of the ...More
    May 1, 2000 Rick Kaczmarek Posted in Articles
  • The Disposable GenerationWho will be next year's self-storage customer?
    The Disposable GenerationWho will be next year's self-storage customer? By Shaun Ferguson I received a funny e-mail the other day that a university had supposedly sent out to professors to help them better identify with the incoming freshman class. After the initial humor ...More
    May 1, 2000 Shaun Ferguson Posted in Articles
  • Thoughts From the Road
    Thoughts From the Road By Jim Chiswell This month's column provides me with a very unique opportunity: a chance to talk about a major self-storage meeting coming to Buffalo, N.Y., next month. No, I'm not pulling your leg. Inside Self-Storage is bringing its spring expo to ...More
    April 1, 2000 Jim Chiswell Posted in Articles
  • New Kids on the Block
    New Kids on the Block By Harley Rolfe They call economics the dismal science. Boring as the subject may be, it guides sellers in effectively diagnosing and treating soft income and low occupancy. One of the incipient conditions of the self-storage industry is commodity ...More
    April 1, 2000 Harley Rolfe Posted in Articles
  • Another Walk Down Wall StreetSelf-storage financing players talk about the market, lending terms, interest ratesand more
    Another Walk Down Wall StreetSelf-storage financing players talk about the market, lending terms, interest rates and more By Tara Collins Higher interest rates have slowed the progress of smaller self-storage financing transactions. However, most lenders say there's still ...More
    April 1, 2000 Tara Collins Posted in Articles, Finance
  • Financial FeasibilityStarting point or best guess?
    Financial FeasibilityStarting point or best guess? By Jim Oakley When a developer locates a potential site, he has a gut feeling about its profitability based upon his experience. The first step is to then establish zoning entitlements and get a site plan approved. Next, he ...More
    April 1, 2000 Jim Oakley Posted in Articles
  • The Need for Customers' Goods Legal Liability
    The Need for Customers' Goods Legal Liability By David Wilhite If there is one absolute truism in the self-storage industry it is that you, as a facility owner, do not take possession of your customers' property; you act as a landlord and not a warehousemen. That is why you ...More
    April 1, 2000 David Wilhite Posted in Articles
  • Services on the SideAncillary products reap profits for owners, convenience for customers
    Services on the SideAncillary products reap profits for owners, convenience for customers By Teri L. Lanza There's no more gratifying feeling than when hard work pays off. You know you've reached that brass ring when you can kick back at the end of a long day to sip an ...More
    March 1, 2000 Teri L. Lanza Posted in Articles
  • Updating Your Rental Agreement
    Updating Your Rental Agreement By Scott Zucker Reprinted with permission from the Mini Storage Law Commentary, published by the law firm Weissmann & Zucker, PC. By far, the self-storage rental agreement is one of the most important tools in operating a self-storage ...More
    March 1, 2000 Scott Zucker Posted in Articles
  • Addressing Competition
    Addressing Competition By Harley Rolfe For many of you, marketing is not much of an influence. Competition is an annoyance, not a threat. As long as you are staying full, why bother? I agree. Marketing is not kid stuff. But if you need to address competition, marketing is ...More
    March 1, 2000 Harley Rolfe Posted in Articles