• After a Loss: Filing An Insurance Claim
    No one likes to contemplate the consequences of fire, wind or other perils, but it's a fact of life that disasters can and do happen. Therefore, as a responsible self-storage facility owner, you need to have an action plan to ensure the safety of your operation. For ...More
    March 1, 2000 David Wilhite Posted in Articles
  • Delinquencies, Collections and Liens
    Delinquencies, Collections and Liens By D. Carlos Kaslow Ultimately, self-storage is about collecting rent. The overwhelming majorities of customers pay their rent when it is due and cause very few problems for facility owners and site managers. A relatively small number (3 ...More
    March 1, 2000 D. Carlos Kaslow Posted in Articles
  • Virtual Records Management
    Virtual Records Management By Cary McGovern Records-management services can be outsourced in a self-storage facility to a great extent. I consider a virtual records-management facility as one where all the parts are outsourced with a residual profit. This article discusses ...More
    March 1, 2000 Cary McGovern Posted in Articles
  • Roof MaintenanceKeeping it covered
    Roof MaintenanceKeeping it covered By Rick Dodge Roof maintenance is one of the most overlooked issues of a building project, yet it's the simplest maintenance to perform. Like most other major purchases, such as a car or your home, in order to increase the life of the ...More
    March 1, 2000 Rick Dodge Posted in Articles
  • Thoughts From the Road
    Thoughts From the Road By Jim Chiswell The new year, decade, millennium have begun. To honor publishing deadlines, I am writing this as 1999 comes to an end, so when you read this in February, the old Y2K issue is rapidly becoming a memory. I'm sure there were a few ...More
    February 1, 2000 Jim Chiswell Posted in Articles
  • Leave the Sign OnProper signage is key to your marketing plan
    Leave the Sign OnProper signage is key to your marketing plan Most experts will agree that a business isn't worth a dime without the right kind of sign, and self-storage is no different. How else can a customer find your facility? In fact, because storage is a micro market ...More
    February 1, 2000 Posted in Articles
  • The State of Real EstateChange, overbuilding and the future of self-storage
    The State of Real EstateChange, overbuilding and the future of self-storage By Michael L. McCune It has been a year since I last explored the real-estate aspects of self-storage in depth in this publication. The momentum of the last millennium has carried the self-storage ...More
    February 1, 2000 Michael L. McCune Posted in Articles, Finance
  • White Rabbit
    White Rabbit The caterpillar was an enigma to Alice--abrupt, rude, perplexing. She found him hostile and revolting, though I remember being entertained by his antics. Recalling this childhood narrative--with all of the more mature connotations I was not to understand for ...More
    February 1, 2000 Teri L. Lanza Posted in Articles
  • One on One With Clark Hotard
    One on One With Clark Hotard With an extensive background in the self-storage industry, Clark Hotard brings a unique perspective and depth to his role as sales manager for Overhead Door Corp.'s self-storage system products. The company, based in Dallas, pioneered the ...More
    February 1, 2000 Posted in Articles
  • Closing the Prospective Tenant
    Closing the Prospective Tenant By Richard C. Dennis The suggestions offered in this article are dedicated to managers, new and experienced, who are willing to pick up even one tidbit that may help them rent an extra storage unit or two per week or month. I will feel I have ...More
    February 1, 2000 Richard C. Dennis Posted in Articles