Features/Columns


  • What's in a Name?
    What's in a Name? By Harley Rolfe Me? Scared of the dark? At times. Most people's hearts race a bit when they go into unknown or strange territory. And "most people" includes those who are looking to rent a self-storage unit for the first time. Not many customers ...More
    September 1, 2000 Harley Rolfe Posted in Articles
  • Quayle Computer Concepts
    Early in 1998, Eau Claire, Wis.-based Quayle Computer Concepts entered the national market of self-storage management software with a Windows-based program called the Storage/Warehouse Asset Management Program, or SWAMP. The path to success was neither short nor easy, with ...More
    September 1, 2000 Posted in Articles, Technology
  • Mobile Storage
    For many years, the self-storage industry has offered a practical storage solution for the individual user and an economical alternative to expensive office space for corporate clients. But the nature of the business is that customers come and go due to seasonal and other ...More
    September 1, 2000 Barry Morris Posted in Articles
  • Using the Internet to Sell Records Management
    The Internet offers great potential for sales. Unfortunately, there are more questions than answers surrounding the actual possibilities of that arena. If we learn how to sell using the Internet, we may have tapped into the "mother lode" of marketing tools. This column ...More
    September 1, 2000 Cary F. McGovern Posted in Articles
  • Industry Alert
    Over the past six months, I have been compiling information and stories about a growing threat to our industry. Self-storage facilities from coast to coast have been experiencing a growing number of robberies and crime-related incidents. In the Charlotte, N.C., area alone, ...More
    September 1, 2000 Chris Shope Posted in Articles
  • Construction Trends
    The most important aspect of the construction process for a self-storage developer is proper preparation. Construction should be treated like any other business venture and should be pursued with a complete understanding of the process. In order to achieve this ...More
    September 1, 2000 Bret Ellis Posted in Articles, Construction
  • Site Selection & DesignMaking it work from square one
    Site Selection & DesignMaking it work from square one By Kenneth Carrell The old real-estate adage "location, location, location" remains especially true when it comes to self-storage. With the costs of buildings fairly standardized, it's the cost of the land ...More
    July 1, 2000 Kenneth Carrell Posted in Articles, Development
  • Square One
    Square One I recently returned from a positively awesome trip down to Supai, the Havasupai Indian Reservation located just southwest of the Grand Canyon. It's an eight-mile hike down to the village from Hualapai Hilltop, and another two miles down to the sacred Havasu ...More
    July 1, 2000 Teri L. Lanza Posted in Articles, Development
  • MicroTask Inc.Creating a better way to do business
    MicroTask Inc.Creating a better way to do business By Barry Morris Virtually any industry, including self-storage, has its benefits and pitfalls. But rather than simply taking the bad with the good, Christopher Capozzoli thought it would be better to take the bad and make ...More
    July 1, 2000 Barry Morris Posted in Articles
  • Communicating With Your Supervisor or Facility Owner
    Communicating With Your Supervisor or Facility Owner By Pamela Alton As the on-site manager of a storage facility, you have many responsibilities: telephone sales, customer service, showing and renting units, maintenance, outside marketing and daily management duties, to ...More
    July 1, 2000 Pamela Alton Posted in Articles